Software Engineer, Quality & Automation at Fieldguide

About this role

About Us
Fieldguide is establishing a new state of trust for global commerce and capital markets by automating and streamlining the work of assurance and audit practitioners — specifically in cybersecurity, privacy, and financial audits. We build software for the people who enable trust between businesses.
We're based in San Francisco, CA, and we're backed by Goldman Sachs Alternatives, Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, and more. Over 50 of the top 100 accounting and consulting firms trust Fieldguide to power mission-critical work.

Role Summary
This role owns quality and automation for large enterprise deployments. You'll work closely with customers and our internal engineering team to develop a world-class QA Function that’s built from an agent-first lens.
We're building our quality and automation capacity around agentic tooling, and this role sits at the center of that: using agents to take on the repetitive work of finding, reproducing, and resolving issues, strengthening our internal testing, and keeping our SaaS and PaaS environments consistent. You'll also work directly with the customer on how issues get reported and resolved, and own the reporting that shows where quality is heading.
We're hiring across all levels. Depending on your experience and what you're looking to own, you may join executing against this scope, owning the customer's quality experience end to end, or setting quality and automation standards across Engineering. We'll calibrate seniority during interviews based on scope and demonstrated experience.

What You'll Own


Keep environments consistent across our SaaS and PaaS deployments, so behavior a customer sees in one place matches everywhere else and configuration drift doesn't become a defect


Build our automation capacity for handling bugs using agentic tooling including triage, reproduction, and routing that runs without a human in the middle


Use agentic tools to resolve bugs yourself, shipping fixes rather than filing tickets and waiting


Run bug bashes on new features before they're released, and make the practice repeatable enough that other teams adopt it


Own bug reporting and communication: severity-weighted trends, hotspots, and a clear read on where quality is heading that engineering leadership and the customer both trust


Work closely with the customer to integrate deeply with their processes and improve how they report issues, validate fixes, and decide something is ready for customers


Improve our internal automated testing: coverage where it pays, CI signal people believe, and less flake


Close the loop from a customer-reported issue back to the test or environment check that would have caught it


Support our evaluation efforts by creating and curating relevant datasets that can support agent quality


Who You Are (All Levels)


An engineer who fixes what you find. You're strong in the codebase and you'd rather ship the fix than hand it off


AI-native in how you work: you treat agentic tooling as core leverage for the unglamorous parts of quality, and you've used it on real work rather than just tried it


You think in trends, hotspots, and severity, not anecdotes, and you can tell a clear story from a messy bug backlog


Strong with customers: you can sit with a frustrated enterprise user, understand their process, and be the person they trust to get it resolved


Comfortable across the stack and across environments spanning application code, CI, and the deployment differences that make "works on SaaS" not mean "works everywhere"


Genuinely collaborative across the organization: you'll work daily with engineers, PM, support, and customer-facing teams, and treat that as the best part of the job


High ownership and comfortable with ambiguity. Nobody hands you the list of what to test or what to automate first


Able to internalize a hard domain fast. You don't need to know audit, but you'll learn enough to know what "broken" means to an auditor


Higher-Level
At the Senior level, you may:


Own the customer's quality experience end to end, including the reporting and communication relationship


Set the agentic automation strategy for bug handling and decide where automation pays and where it doesn't


Define what environment parity means across SaaS and PaaS and drive the work to hold it


Collaborate with PMs and engineering leads to shape release practice and quality gates


Mentor other engineers and raise the bar on testing rigor across teams


At the Staff level, you may:


Set and champion quality and automation standards across Engineering, beyond this one deployment


Drive company-level initiatives on release confidence, environment consistency, and defect prevention


Partner with engineering and product leadership to define long-term quality strategy


Serve as a trusted advisor to leaders across Engineering, Product, and Support


Represent Fieldguide externally through writing, speaking, and open-source contributions


Experience
Must-have:


Strong production software engineering experience — you write and ship code, not only tests


Hands-on experience building test automation and CI quality gates that engineers actually rely on


Real use of AI or agentic tooling as part of how you work


Experience working directly with customers or enterprise users on issues they care about


Comfort operating in ambiguity and owning outcomes without a defined queue


Nice-to-have:


Python, TypeScript, React, Postgres, Hasura, GraphQL


E2E and integration frameworks such as Playwright or Cypress


Experience with both multi-tenant SaaS and single-tenant or self-managed enterprise deployments


Infrastructure exposure for environment parity work — AWS, Kubernetes, Terraform


Observability and tracing tooling such as Datadog


Experience building agentic workflows or internal tooling with LLMs


Performance and load testing, especially on long-running workflows


Security and compliance environments (SOC 2, FedRAMP, or similar)


Background in audit, accounting, financial services, or another regulated domain


Benefits


Competitive compensation with equity


Comprehensive health and wellness benefits


Flexible time off and work schedules


Technology reimbursements


401(k) plan


Twice-yearly in-person offsites across the U.S.


Wellness benefits starting on your first day


Our Values


Fearless — Inspire and break down seemingly impossible walls


Fast — Launch fast with excellence; iterate to perfection


Lovable — Deliver happiness and 11-star experiences


Owners — Execute and run the business with ownership


Win-win — Create mutual value and earn trust for life


Inclusive — Scale the best ideas with inclusive teams