Training Services Coordination and Logistics Associate III at Conduent
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About this role
Training Associate III Remote, Malaysia What you get:
Full-time employment with benefits day one including paid holidays
Paid Training
Fully remote position
Requirements:
Must be at least 18 years of age or older
6-month contract possible for conversion
Preferably a high school diploma and above
Must be able to submit a background check and drug test
Must be able to work 8 hours daily from 8PM to 5AM, Mon to Fri on night shift supporting U.S. time zone
Summary: Provide learning administrative services to support client learning and data management needs Duties and include the following:
Perform data entry as it relates to learning administration
Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)
Make certain client standard operating procedures, processes and service level agreements are maintained
Identify and trouble shoot discrepancies and issues
Escalate issues to Manager for resolution
Qualifications:
Entry level for Bachelor’s degree or 2 years of successful working experience in:
A learning organization
Training administration (preferred but not required)
Customer service
Knowledge of and experience with learning management systems (preferred but not required)
Experience in Microsoft Office suite
Team-oriented but self-motivated and able to work with minimal supervision
Demonstrated attention to detail, strong quality focus, and well organized
Successful prioritization of work requirements and multitasking, as necessary
Analytical and problem-solving skills
Client focused to build and maintain professional working relationships
Ability to remain flexible and adaptable to constant change
Effective oral and written communication skills with clients, leadership and team members
Job Requirements:
Good communication skills (English)
Must be able to perform a dual role in data processing and technical helpdesk support
Good experience on Microsoft Excel & other Microsoft applications
Fresh graduates are encouraged to apply and training to be provided
Originally posted on Himalayas