Systems Administrator at Peraton

About this role

Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure. Since 2012, Peraton and its partners have been providing full life cycle support of the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) electronic Health Records (eHR) solution. The eHR is a U.S. Immigration and Customs Enforcement (ICE) case management system for maintaining records of medical treatment provided to individuals detained by ICE. ICE detainees receive medical, dental, and mental health evaluations and treatment necessary and appropriate for the individual’s medical condition and length of stay. The ICE Health Services Corps (IHSC) provides health evaluations, treatment, and services to ICE detainees held in detention facilities across the country. IHSC personnel use the eHR to document health care provided to these detainees. The eHR is an integrated healthcare information system comprised of several components, which record and manage detainee healthcare evaluation and treatment information as well as process claims for payments to external healthcare providers. The System Administrator for the DHS ICE eHR Operations & Maintenance (O&M) program will be responsible for configuration, support and deployment of several eHR components. Additionally, the candidate will be responsible to deliver on the current O&M support contract, support additional DHS ICE eHR pursuits, and any follow-on client delivery work as applicable. The applicant should be detail oriented with comprehensive attention to detail, proactive, self-motivated and should think outside the box as their contribution to team’s consistent exceptional customer ratings. The System Administrator will be responsible for the following but not limited to:
Serve as Tier 2 Technical Support:

Maintain & update EHR systems and components, including routine updates, security finding remediations, and troubleshooting user-related, systemic & performance issues
Liaise with vendors to diagnose and correct issues when they occur and to support ongoing maintenance & updates both on a regular schedule and occasionally as large updates are made available & necessary
Assist with testing and planning tasks as appropriate
Provide task-level and investigative support to the program’s Security Engineer
Seek ways to improve the end-user experience and make daily operations more efficient
Become a Subject Matter Expert (SME) in the support of systems within their responsibility and where appropriate should document Standard Operating Procedure (SOP) and any changes to the system due to security or application and platform updates
Perform routine backup & recovery operations
Become familiar with and make use of various system monitoring and automation tools

Quickly acquire working knowledge of eClinicalWorks (eCW) server administration
Quickly acquire working knowledge of the ICE System Lifecycle Management Process
Work virtually with the client, the team, and COTS vendor representatives.
Support planned deployments and go-lives. These will require after hours support occasionally.
Support related DHS ICE pursuits and follow on client delivery work as applicable.
Qualifications Basic Qualifications:
5 years with BS/BA; 9 years with a High School diploma
Minimum of 2 years working with VMware, Azure, or AWS cloud infrastructure
Minimum of 2 years working with information system network solutions
Ideal candidates will have some experience working with any electronic health records (eHR) systems
Ideal candidates will have experience with on-line work & life-cycle management systems such as Service Now, Confluence & Jira
Ideal candidates will have experience working remotely and managing their time effectively
Must be a US Citizen
Ability to obtain a Public Trust
Proven ability to exhibit critical soft skills, including:
Can conform to shifting priorities, demands, and timelines
Advanced use of modern information-gathering resources including search-engines, AI, & vendor documentation in the pursuit of understanding and resolving issues that arise with systems under their care
Communication skills including documentation and intermediate project planning
Competency with Microsoft Office tools
Preferred Qualifications:
Minimum of 5 years as a Microsoft information systems administrator
Experience with Cerner/Oracle Health Millennium EHRM solution, particularly a federal implementation w/DoD, VA, or USCG
Working knowledge of eClinicalWorks (eCW) Server administration
Experience with MySQL & Microsoft SQL Server Administration including clustering & replication
Target Salary Range $66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Benefits Statement Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at Application Statements The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law. Originally posted on Himalayas