Sr. Manager Salesforce Delivery at VG & Partners

About this role

This is a remote position. Preferred Locations :
Augusta, GA, US
Boulder, CO, US
Charlotte, NC, US
Chicago, IL, US
Denver, CO, US
Detroit, MI, US
Macon, GA, US
Nashville, TN, US
Tampa, FL, US
Primary Duties and (details of the basic job functions): Responsible for building and managing a Salesforce Center of Excellence, including all aspects
of business process, technology, program/project management, change management, and
governance. Create and promote strategies that support long term business goals, anticipate
tactical needs, and maximize value out of the Salesforce and Force.com platforms. Work across
lines of business and executives, business operations and through IT to build and ensure an
emotionally engaging customer experience. This role is responsible for managing Demand &
Supply of Salesforce solutions, ensuring delivery excellence and instituting processes, methods
& controls for effective delivery of Salesforce features, tools and techniques.
include:
Create overall COE strategy based on business goals and direction, with supporting
roadmap accounting for technology trends and regulatory requirements.
Implement COE governance structure in partnership with IT Business partners and
business stakeholders including people, processes, tools, dashboards, standards and
metrics.
Lead and coordinate all components of Salesforce COE and programs within it: business
process & analysis, systems/solutions, testing, change management & training,
program/project management, master data, compliance, business operations
resources.
Act as key executive leading governance, raising strategic decisions and risks/issues for
resolution. Ensure that effective decisions are made at the lowest level reasonable in the
organization. Accountable for executing governance decisions.
Assist and facilitate business stakeholders’ submission and prioritization of ideas to
improve customer experience, increase revenue or reduce cost.
Partner with business and IT business partners to create business cases; lead the
measurement of value and ROI realized in the course of all Salesforce projects.
Lead the development and continuous improvement of a reusable repository of tools,
templates, best practices and methodologies to manage the estimation, implementation
and support efforts for solutions being deployed on the Salesforce/Force.com platform.
Responsible for all aspects of funding and budget management, including resources,
programs, process, and technology.
Lead with a continuous improvement mentality, and provide metrics to show the
realization.
Responsible for all aspects of resourcing the Salesforce COE team, including
rationalization of skill sets and resources, training, leveraging outsourcing & consulting
as appropriate to result in a high performing COE team overall.
Supervisory (briefly describe, if applicable, or indicate None):
Responsible for leading technical and professional staff spread throughout the footprint within
a virtual environment. Communicates job expectations; planning, monitoring, and appraising
job results; coaching, counseling, and providing candid and relevant feedback
Preferred Qualifications

Salesforce Developer (Dev 401) Certification
Salesforce Advanced Developer (Dev 501)
Work Environment
Works in a temperature-controlled office environment. May work virtually.
How you will benefit:
Sr. Manager Salesforce Delivery will earn a competitive salary of $145K - $160K annually
with annual bonus potential based on performance.
Excellent and comprehensive benefits packages are just another reason to work for the

Auto Club Group.
Qualifications:

Required Qualifications (these are the minimum requirements to qualify)
Education (include minimum education and any licensing/certifications):
Bachelor’s Degree from an Accredited Institution
Salesforce Administrator (ADM 201) Certification Required
Experience:
7 years’ experience high performance multi-tiered architectures.
7 years’ experience with multiple software development lifecycles
5 year of experience in Salesforce Development including Custom Objects, Large Data
Volumes, Performance Tuning, Apex, Triggers, Web Services, Visualforce and Migration Tools


Knowledge and Skills:
Knowledgeable of Java / J2EE or Object Oriented Solutions
Exposure to Hibernate, Web Services (REST and/or SOAP)
Familiar with web technologies (HTML 5, CSS 3, jQuery, JavaScript)
Exposure to with OO analysis and design experience
Exceptional communication skills; able to clearly communicate with all levels of
employees to include executive leadership
Adept to function with new and emerging technologies












Originally posted on Himalayas