Senior Technical Specialist at Arrowhead General Insurance Agency

About this role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Providing insight and collaboration regarding underwriting strategies, wording & product development, expert guidance and technical training to the New Business & Retention Team. The role includes collaboration with Chief Underwriting Officer, VP of Underwriting, AVP of Underwriting Development, AVP of Technical Development and other key stakeholders to optimize profitability and support business growth objectives. ESSENTIAL DUTIES & Include the following:
Act as a leader in the organization, mentoring UW teammates, including sign off where applicable.
Reviewing and responding to internal Underwriting referrals on both new and renewal business
Identify significant internal and external trends with a view to provide recommendations that are aligned with strategic and operational plans of the organization
Provide high level commentary & market intelligence to the executive team and specifically the VP of Underwriting
Coordinate with the Chief Underwriting Officer & VP of Underwriting on product development opportunities including the building out of guidelines and templates where applicable
Develop and implement technical underwriting guidelines & best practice procedures to ensure consistent and profitable underwriting decisions
Assistance & handling of Claims situations/files including suggestion of responses with reliance on wordings, underwriting intentions and technical expertise
Maintain / Establish & strengthen relationships with retail producing brokers by encouraging additional submission inflow. Attendance from time to time at conventions and functions is also an element of the role albeit less so than other elements above.
Develop and deliver technical training & development programs for new business & retention teams as well as to our broker partners
Foster a culture of continuous learning and technical excellence with the underwriting team through training seminars and one on one support
Represent SRIM at meetings and events as requested including with our market partners. Provide insightful input that aligns with the strategic plans of the organization
Assisting with projects as provided and outlined by the CUO/VP of Underwriting as needed
Other Duties as assigned

COMPETENCIES
Excellent leadership skills with the ability to influence and gain respect, credibility, and confidence from others
Ability to make excellent and well justified decisions in complex and high-pressure situations, often with less than complete information
Ability to develop and implement comprehensive plans and solutions that bridge complex issues
Strong business acumen with excellent analytical and problem-solving skills with the ability to recognize and identify critical issues and make solution focused recommendations
Excellent written and verbal communication skills with the ability to contribute meaningfully to meetings with both underwriters, team leaders and executive team members
Ability to challenge the status quo respectfully and to influence change in a positive manner
Strong organization, prioritization, and time management skills to complete assignments efficiently and within structured timelines
An eye for detail to handle new audits and reviews with a high degree of accuracy
Strong independent work ethic with an ability to work harmoniously in a team environment
EDUCATION AND/OR EXPERIENCE
Level 1 - General Insurance license (or the ability to obtain within a reasonable time frame)
CAIB, CIP, CRM, FCIP or working towards finalizing a designation is preferred
10+ Years Commercial Insurance Experience with willingness to further develop Underwriting Analysis & Products skillset
Pay Range 90000 - 130000 Annual Actual salary will be determined based on qualifications, experience, and work location. Package may include base pay, commissions, and/or bonuses. Teammate Benefits & Total Well‑Being At Brown & Brown Canada, we go beyond traditional benefits by supporting the total well‑being of our teammates—physically, financially, and personally. This commitment is reflected in our culture and leadership. In 2026, Brown & Brown Canada. was recognized as one of the Best Workplaces™ in Canada and a Best Workplace™ with Most Trusted Executive Teams by Great Place to Work®, the global authority on workplace culture. These recognitions are based entirely on confidential employee feedback across Great Place to Work Certified™ organizations in Canada. Our programs are designed to help you thrive at work and in life.
Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; Retirement and savings programs, including RRSP with company match, TFSA options
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Beyond Benefits : Increased Stat Holidays & Vacation time, Paid Sick/Personal time, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power to Be Yourself Brown & Brown is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our values, we steadfast in providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Brown & Brown will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact us as soon as possible to make appropriate arrangements. Originally posted on Himalayas