People Operations & Payroll (Working Student) at SumUp

About this role

People Operations & Payroll (Working Student)
About the team
At SumUp, our People Operations & Payroll team is the engine behind a smooth and reliable employee experience. We manage the full employee lifecycle — from onboarding and contract changes through to offboarding — while supporting accurate and timely payroll across Southern Europe.
In France, recurring operational work is growing across employee lifecycle administration, field sales hiring and payroll coordination. You'll join a hands-on, detail-driven team where operational excellence and employee care go hand in hand.
The role
This is a Working Student position supporting the People Operations & Payroll team in France. You'll take ownership of recurring administrative and payroll support tasks, help keep our data accurate and up to date, and make sure employees and managers get timely, clear support.
This is a great entry point into HR and payroll operations for someone who is organised, reliable, and eager to build real expertise in a fast-moving environment.
What you'll do
Payroll support

Help to collect, and organise payroll input data ahead of monthly deadlines
Support follow-up with external payroll and benefits providers where relevant
Help maintain accurate payroll records and flag missing information or discrepancies

HR administration & employee lifecycle

Prepare, update, and archive employment contracts and employee documentation
Support onboarding, contract changes, and offboarding processes — ensuring data accuracy and completeness at every step
Assist with benefits administration where needed

Employee support & ticket handling

Respond to routine employee and manager queries via internal systems and email with clarity and care
Manage open tickets and follow up, escalating more complex cases when needed

Data management & process improvement

Maintain and update employee data in HR systems and Excel / Google Sheets trackers
Perform regular data checks and keep Notion pages and internal documentation up to date
Identify repetitive steps, data-quality issues, or bottlenecks in recurring workflows
Suggest small process improvements that make day-to-day operations more efficient


What we're looking for

Currently studying or recently graduated in HR, Business Administration, Economics, or a related field
Fluent in French and English — clear written and verbal communication is essential
Strong attention to detail and a commitment to accuracy, especially with sensitive employee and payroll data
Basic Excel / Google Sheets skills and confidence working with structured data
Organised and reliable — able to manage recurring tasks and meet regular deadlines
Comfortable handling confidential information with discretion and good judgement
Quick to learn new tools and systems — we work across multiple HR platforms
Team player with a hands-on, service-oriented attitude


Nice to have

Previous experience or studies in HR, payroll administration, or people operations
Interest in payroll processes, HR systems, or process improvement
Familiarity with AI tools such as ChatGPT

Why SumUp?
🌎 Work with a truly global, multicultural team from our Barcelona office.
🌈 Be part of a workplace that values diversity and inclusion, where every perspective is respected.
❤️ Access our Employee Assistance Programme for mental health guidance and support when you need it. Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp. Find more English Speaking Jobs in France on Arbeitnow