Passport Acceptance Agent – Remote (US) at RemoteJobsOne
Job details
Use AI to assess how you fit
About this role
IMPORTANT: after you apply, please check your email. We sendyou a link to complete your application — it is not considered until that laststep is done. If you do not see it, check your spam folder. This is a fully remote position , open to candidates based in United States. Pay: $30–$40/hr Role Title: Passport Acceptance Agent Role Type: Contractor Location: Remote Time Commitment: 20-30 hours/week, short-term project the company is looking for Passport Acceptance Agents to help evaluate and improve AI systems on passport topics. You’ll use your front-counter experience to check that questions sound like real applicants and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters. Scope of Work
Review sample passport questions and flag any that don’t sound like what real applicants ask.
Write rubrics that define a correct, complete answer on new applications, renewals, and replacements, including forms, fees, and processing options.
Cover identity and citizenship documents, photo requirements, and applications for minors in your rubrics.
Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
Share clear written feedback with the project team, working asynchronously.
Required Qualifications
Current or recent passport acceptance agent designation (post office, county clerk, library, or similar)
1+ years helping the public with passport applications
Working knowledge of forms, fees, ID and citizenship documents, and rules for minors
US-based
Able to start quickly and commit 20-30 hours/week
Clear, precise writing
Nice to Have
Experience with lost, stolen, or damaged passports and name changes
Experience creating guides, checklists, or training materials
Experience helping a diverse range of applicants, including rural and non-English-speaking customers
How to apply Apply here with your profile. We will then email you a link to complete yourapplication on the hiring platform — your application is only considered oncethat final step is done. Originally posted on Himalayas