Medical Doctor (MD) - Client Medical Educator at NeoWork

About this role

NeoWork is hiring a Medical Doctor (MD) to join a U.S. personal injury law firm as a Client Medical Educator. You will speak directly with the firm's clients about their injuries and treatment, helping them understand why MRIs and follow-up care matter for their recovery and their case. NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support. Key
Speak with personal injury clients by phone or video about their injuries and medical treatment options
Explain clearly why MRIs, diagnostic imaging, and follow-up care matter
Help clients understand how injuries, treatment, and recovery relate to their case
Reinforce attorney and paralegal guidance in a medically credible, easy-to-understand way
Suggest alternative treatment paths when clients are hesitant about a doctor's recommendation
Work closely with attorneys, paralegals, and the firm's in-house nurse on complex cases
Document client conversations and outcomes accurately in the firm's case management system
Requirements
Medical degree (MD or equivalent) from an accredited medical school
Excellent spoken and written English, with confidence in client-facing conversations
Ability to explain medical concepts in simple, clear, and reassuring language
Comfortable educating and guiding clients in a persuasive but professional way
Strong rapport-building, empathy, and listening skills
Interest in working in a legal or personal injury environment, not only clinical care
Availability to work full-time during U.S. business hours
Based in Mexico, with a reliable home office setup and stable internet connection
Nice to Have
Experience in emergency medicine, orthopedics, physical medicine, or radiology
Familiarity with personal injury, workers' compensation, or medico-legal cases
Degree from a medical school recognized for U.S. licensing (ECFMG / USMLE)
Experience in telemedicine or patient education roles
• Fluency in Spanish Benefits
We offer health insurance for contractors
• Holiday Extra Pay
The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
• This is a 100% home-based position
We prioritize the mental health of our team members and offer mental health days to support their well-being.
In addition to the base salary, performance-based incentives are provided.
There is an annual review and appraisal process in place.
There are ample opportunities for professional growth and advancement within the company.
Originally posted on Himalayas