Junior IT Specialist at Oguz Law
Job details
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About this role
About Oguz Law
We are Oguz Law , a successful and empowering law firm based in California. We provide services in immigration, personal injury, corporate, and trademark law in the United States.
As a San Francisco Bay Area-based law firm, we serve clients throughout California, from Concord and San Jose to Lafayette, San Diego, Los Angeles, and Walnut Creek. We also work with clients across the United States and around the world.
Oguz Law is focused on helping our clients achieve their American dreams. Our multicultural and multilingual team of nearly 90 legal professionals is committed to providing accessible, inclusive, and collaborative legal services. We use technology and innovation to deliver efficient, tailored support.
We help entrepreneurs and immigrants establish and structure successful ventures, support immigrants seeking a fresh start in the U.S. or justice after an injury, assist with global hiring and fundraising, guide clients through visa processes, and help business owners protect their intellectual property.
About the role
We are seeking a service-oriented and detail-focused Junior IT Specialist to join our team. This is an early-career role suited to a recent graduate with up to one year of relevant experience. You will provide day-to-day technical support to employees, help maintain devices, accounts, and workplace tools, and support employee onboarding and offboarding. You’ll work with the IT team to resolve issues, document processes, and keep our distributed team’s technology running smoothly.
This is a remote, contractor position. The working hours are 6:00 p.m. to 2:00 a.m. Türkiye time. You will use your own computer for work.
What you’ll do
Respond to internal IT support requests and help resolve technical issues
Troubleshoot common hardware, software, account, connectivity, and access issues
Set up, configure, and maintain employee laptops, accounts, and workplace tools
Support employee onboarding and offboarding, including device preparation and access setup or removal
Track support requests, follow up with employees, and escalate complex issues when needed
Document IT processes, common issues, and resolutions
Help maintain the availability and smooth operation of internal systems and tools
Follow established security practices when handling devices, accounts, and company data
Identify recurring issues and share suggestions for improving IT support and workflows
Qualifications
Recent graduate, or soon-to-graduate student, from a relevant university program
0–1 year of experience in IT support, help desk, technical support, or a related role; internships and practical experience are welcome
Degree in Computer Engineering, Software Engineering, Information Systems, Management Information Systems, Computer Science, Information Technology, or a related field
Basic knowledge of Windows and macOS environments
Familiarity with computer hardware, software installation, user accounts, and common workplace tools
Strong troubleshooting and problem-solving skills
Clear, patient, and professional communication with a service-oriented approach
Ability to organize tasks and work collaboratively in a fast-paced environment
Good command of English, both written and spoken
Work requirements
Available to work remotely from 6:00 p.m. to 2:00 a.m. Türkiye time
Comfortable working under a contractor arrangement
Able to use a personal computer for work
Originally posted on Himalayas