Fleet Dispatcher & Logistics Coordinator at New Era Cap

About this role

Position Summary New Era Trucking & Logistics LLC is seeking an experienced, results-driven Fleet Dispatcher & Logistics Coordinator to oversee freight dispatching, load negotiations, driver coordination, and daily transportation operations. Our company currently operates 26-foot box trucks and is actively preparing to expand into Class 8 semi-truck operations by the end of 2026. The ideal candidate will have experience dispatching both box trucks and tractor-trailers, negotiating competitive freight rates, establishing broker relationships, and securing consistent, profitable freight opportunities. This position will play an important role in the company's fleet expansion and long-term operational growth. Essential Job Freight Dispatch & Load Management
Locate, negotiate, and secure profitable freight using DAT, Truckstop, Amazon Relay, and other freight platforms.
Dispatch 26-foot box trucks, semi-trucks, and additional fleet equipment as acquired.
Negotiate competitive freight rates with brokers and direct shippers.
Identify local, regional, dedicated, and over-the-road freight opportunities.
Coordinate pickups, deliveries, driver assignments, and return loads.
Reduce deadhead miles and maximize fleet utilization.
Evaluate freight profitability before confirming loads.
Build relationships with brokers, manufacturers, distributors, and direct shippers.
Fleet Operations & Expansion
Assist management with the transition into semi-truck operations.
Support dispatch planning for dry van, refrigerated, flatbed, or other trailer equipment as added.
Coordinate driver availability and equipment assignments.
Monitor load capacity, route restrictions, and equipment requirements.
Assist with establishing dedicated freight lanes and recurring contracts.
Support operational planning as additional trucks and drivers are hired.
Driver Coordination & Compliance
Maintain daily communication with drivers.
Monitor pickup and delivery performance.
Review driver hours-of-service availability and ELD information when applicable.
Ensure dispatch assignments comply with applicable DOT and FMCSA requirements.
Coordinate breakdowns, delays, and shipment emergencies.
Maintain accurate dispatch records and driver communications.
Documentation & Revenue Management
Review rate confirmations, BOLs, PODs, and freight documentation.
Submit completed load documentation to accounting.
Track gross revenue, rate per mile, deadhead miles, and load profitability.
Coordinate detention, layover, TONU, and accessorial payment requests.
Maintain broker and customer records.
Prepare daily and weekly dispatch performance reports.
Required Qualifications
Minimum 2 years of trucking dispatch or freight logistics experience preferred.
Experience dispatching both box trucks and semi-trucks strongly preferred.
Knowledge of DAT Load Board, Truckstop, and freight negotiation.
Understanding of Class 8 tractor-trailer operations.
Familiarity with FMCSA regulations, ELDs, and hours-of-service requirements.
Strong communication, organization, and problem-solving skills.
Ability to independently secure freight and coordinate multiple drivers.
Experience with dedicated freight lanes and direct shipper relationships preferred.
Key Performance Indicators
Weekly gross revenue per truck
Average revenue per loaded mile
Deadhead mileage percentage
Truck utilization and available capacity
On-time pickup and delivery performance
Number of recurring freight opportunities secured
Load profitability
Accuracy and timeliness of documentation
Growth Opportunities As New Era Trucking & Logistics LLC expands, this position may develop into a Senior Fleet Dispatcher, Dispatch Supervisor, or Transportation Operations Manager, depending on performance and organizational needs. Originally posted on Himalayas