Dutch Customer Service for Mercedes-Benz Helpdesk at Plugged.hr
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About this role
If you are an avid auto enthusiast, be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brands We are looking for Dutch speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks. Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience. Your :
Be the primary point of contact for customer requests, representing one of the worlds most esteemed car brands
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
Respond to inquiries about products and services, offering expert advice on a range of car-related matters
Resolve issues as they arise addressing customers concerns in a professional and timely manner
Turn every customer into a happy customer!
Enjoy your time in Greece
What you will bring:
Fluency in Dutch
Very good use of English both in written and spoken language
A profound passion for cars is a big plus
Work experience as a customer support/customer care representative will be considered an asset
Highly developed communication skills
A genuine problem-solving mentality and a deep sense of ownership
Tech savviness and learning agility
A positive attitude
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity.
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