Cartus EVIP Relocation Consultant - US Remote at Anywhere Real Estate Inc.
Job details
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About this role
Primary Function The Premier Executive Specialist serves as the Single Point of Coordination, owner, and navigator of the relocation process for senior-level / executive customers. Responsible for delivering high-touch service, managing a reduced caseload, and ensuring timely, efficient support throughout the relocation process. Major Duties and Service Delivery & Coordination
Serve as primary coordinator for all relocation phases
Deliver high-touch service through:
Proactive communication
Reduced client touchpoints
Supplier coordination
24/7 accessibility for emergencies
Needs assessments and documentation support
Interpret and communicate supplier reports
Program & Product Execution
Demonstrate knowledge of CARTUS products/services
Administer relocation programs per company standards
Coordinate services across assigned customers
Supplier & Internal Coordination
Maintain relationships with internal/external stakeholders
Ensure alignment and service consistency
Revenue & Value Support
Identify cross-selling opportunities
Support revenue growth initiatives
Operational
Ensure data integrity in CARTUS systems
Track policy updates and communicate changes
Provide data input for customized reports
Participate in projects and training initiatives
Critical Selection Criteria
Ability to meet/exceed service goals
Clear communication skills
Strong judgment and decision-making
Interpersonal and influencing skills
Detail orientation and multitasking
Team collaboration
Cultural awareness
Flexibility and resourcefulness
Ability to manage stress and organize work
Qualifications / Selection Criteria
Advanced proficiency in CARTUS systems (Atlas, Benefits Builder, Hex, Cartus Online) and Microsoft Office (Teams, Excel, Word), with the ability to quickly learn new tools and technologies
3+ years of experience in relocation, mobility, and in a client-focused service environment
Strong commitment to accuracy, process discipline, and data integrity across all aspects of work
Proven ability to analyze, problem solve, and independently manage multiple priorities in a fast-paced environment
Excellent communication, interpersonal, and influencing skills, with the ability to effectively engage and build trust with executive-level clients
Demonstrated history of top-tier service performance, consistently delivering high-touch, client-centric experiences
Proven leadership mindset, with the ability to take ownership, drive results, and influence cross-functional partners without direct authority
Originally posted on Himalayas