Administration and Customer Service at Remote VA
Job details
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About this role
Administration and Customer Service Virtual Assistant – Remote Location: Anywhere Globally Schedule: Part-Time EST, with the opportunity to transition to Full-Time Required Software: GoHighLevel (GHL) CRM Job Overview We are looking for a reliable and tech-savvy Virtual Assistant to assist with daily administrative tasks and customer service operations. include checking emails, monitoring AI agents, responding to customer chats, reviewing CRM conversations, managing follow-ups, and reporting any issues. Key
Monitor and manage incoming emails.
Check AI agents to ensure they are functioning properly.
Respond to customer chats professionally and promptly.
Review conversations and customer interactions in GHL CRM.
Track follow-ups and identify missed or unanswered messages.
Report issues and provide general administrative support.
Requirements
Experience in administration, customer service, or virtual assistance preferred.
Familiarity with GoHighLevel (GHL) CRM is an advantage.
Good written English and communication skills.
Strong attention to detail and organizational abilities.
Tech-savvy, proactive, and able to work independently.
Reliable computer and internet connection.
Ideal Candidate: Someone dependable, detail-oriented, and comfortable working with CRM systems, AI tools, and customer communications. Growth Opportunity: Start part-time and potentially transition to full-time as the business grows. Originally posted on Himalayas