Account Manager - Maintenance | AU | WFH at Staff Domain Inc.
Job details
Use AI to assess how you fit
About this role
Category: Engineering Location: Ortigas, Pasig City National Capital Region (Manila) Philippines
Setup and Location: Work from Home
Work Schedule: 9:30 AM – 6:30 PM AEST | 7:30 AM – 3:30 PM PHT
Employment Type: Full-time
Ready to do work that actually excites you? Our client's Maintenance Department provides a 24/7 maintenance service to our suite of construction clients across Australasia. The Account Manager will work with a selected pool of clients on a regular basis, servicing any requests on an as needed basis. You will be working within the team to support the strategy of maintaining long-term client relationships built on the provision of first-class services.
What You'll Do
You'll be the kind of person who:
1. Customer Relationships: Build and maintain relationships with Customers and Suppliers
Promotes a safe and comfortable work environment.
Provide a healthy and safe workplace for all workers under their control.
2. Contractor Development: Build and maintain relationships with Contractors
Ensure Contractors are maintained to support maintenance growth whilst ensuring we meet our competitive tendering requirements.
Support the procurement and retention of contractors to support our service provision.
3. Business Development: Continuously look for growth opportunities. Supports Business development and growth where required.
4. Cost Management: Ensure project costs are tracked and reported monthly. Supports strategic planning to reduce costs where possible.
5. Systems: Management of central maintenance systems
Support FIIX maintenance system.
Provide any requested reporting.
6. Project Management
Leads projects to ensure various projects are delivered as the business requires.
Ensures projects are delivered time and budget set by the business.
Liaise with all internal and external parties as required.
7. Compliance objectives: To operate within the law, governance, regulations and organizational agreements that binds us. To provide a duty of care for our people and to be accountable for our actions.
Promotes a safe and comfortable work environment.
Provide a healthy and safe workplace for all workers under their control.
100% compliance achieved.
Requirements
What You Bring
We're looking for someone who:
Minimum 5-8 years’ experience in Maintenance Management or similar field
Sound knowledge or previous experience working within Shopfitting (highly desirable)
OR Previous experience in an construction based role and understanding of trades
Demonstrate an understanding of project costs and tracking
Proficient with the use of Microsoft Office
Excellent communication skills
Other Qualities
Ability to work well within a team and be self-directed where required
An understanding of contract management and tendering processes
Ability to produce written reports
Excellent customer service skills
Excellent time management skills
Ability to achieve deadlines and work under pressure
Reliable & helpful to all co-workers – strong customer service approach
SPECIAL REQUIREMENTS: This job also requires after- hours work on a rotating roster (to be discussed with the client)
Benefits
Why You'll Love Working Here
HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
Let's Talk
If you're thinking, "this sounds like me," it probably is. Click apply. We can't wait to meet you.
Details Originally posted on Himalayas