ABA Intake Specialist at Remote VA
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About this role
ABA Intake Specialist We are seeking a warm, organized, and highly collaborative Intake Specialist to support the onboarding process for clients receiving Applied Behavior Analysis (ABA) services. The ideal candidate is an excellent communicator who can manage documentation, scheduling, and client communication in a fast-paced environment. :
Manage the client intake and onboarding process from start to finish
Communicate directly with clients regarding required documentation and next steps
Collect, review, submit, and track documents for approval
Coordinate and schedule client evaluations and assessments with the appropriate parties
Schedule and reschedule staff sessions as needed
Communicate with internal teams to ensure smooth client onboarding and scheduling
Respond to a high volume of emails and client inquiries in a timely and professional manner
Maintain accurate records and track the status of each client
Follow up on outstanding documentation, approvals, and appointments
Provide a warm, positive, and supportive experience for clients and families
Requirements:
Warm, positive, and empathetic communication style
Excellent English communication skills, both written and verbal
Strong organizational and time-management skills
Highly collaborative and able to work effectively with a team
Comfortable working in a fast-paced environment and managing multiple priorities
Able to communicate professionally with clients and families
Available to work 9:00 AM–5:00 PM EST
Preferred Qualifications:
Previous experience as an Intake Specialist or in a similar administrative/client coordination role
Experience in ABA, behavioral health, healthcare, or a related field
Experience with scheduling, client onboarding, or insurance/documentation processes
Spanish-speaking skills are a plus
Originally posted on Himalayas