Job detail for Key Account Manager - Public Sector

Job Description

Objectives / Purpose of the Job

The Public Key Account Manager will play a critical role in shaping and delivering our company's strategy across the public accounts in scope. The objective of the role is to strengthen our long-term partnerships with these institutions, accelerate sustainable business growth and expand timely patient access to our innovative medicines and vaccines, while upholding the highest standards of compliance and commercial excellence.

**Key **

Strategic Account Management

• Own, develop and execute account strategies for priority public-sector accounts in scope, aligned with our company's commercial growth priorities.

• Identify and map key account stakeholders, including hospital leadership, pharmacy directors, planning and procurement committees, and tender decision makers.

• Build trusted, long-term, and value-based partnerships that position our company as a partner of choice.

• Partner with our company's cross-function team to drive institutional access across government hospitals and procurement bodies.

• Identify and manage opportunities related to NUPCO tenders and institutional purchasing channels.

• Lead commercial contracting, budget allocation and G2N optimization to protect profitability while growing the business.

• Coordinate tender participation with internal stakeholders, including Market Access, Regulatory, Finance and Supply Chain.

Business Growth & Commercial Execution

• Deliver against assigned sales targets and account objectives within the public sector.
• Identify and unlock growth opportunities that accelerate account performance and expand patient access.
• Support successful product launches and lifecycle management strategies across key public accounts.

Cross-Functional Collaboration

• Partner with Business Teams, Marketing, Medical Affairs, Market Access, Regulatory, Finance and Supply Chain to drive procurement and commercial execution behind one aligned account strategy.
• Combine customer, market, and competitive insights with company resources to inform and influence account decisions.

Stakeholder Engagement

• Build strong relationships with institutional decision-makers and key account stakeholders.
• Continuously update account profiles to reflect changing account dynamics, stakeholder landscape and emerging opportunities, so that account strategies stay current and actionable.

Market Intelligence

• Monitor market dynamics, competitor activities, and changes in institutional procurement.
• Share regular insights on the competitive landscape, along with strategic recommendations with leadership.

Performance Monitoring & Reporting.

• Track account performance against KPIs and act early to correct any gaps.
• Support forecasting and business planning cycles and provide regular business updates to management.
• Ensure all account management activities follow our company's policies, procedures and local regulations.

Qualifications:

• Candidate would be based in Riyadh

• Saudi National is a priority.

• Bachelor’s degree in pharmacy or medicine. Advanced scientific or business credentials are a plus.

• Minimum 5 years of experience in the pharmaceutical industry in Saudi Arabia.

• Previous experience in a key account management role (highly preferred).

• Strategic account experience (preferred).

• Exposure to commercial contracting, budget allocation and G2N.

• Proven track record of achievements, including meeting or exceeding targets.

• Strong stakeholder management, negotiation, and networking skills.

• Excellent communication skills in Arabic and English.

Key Competencies

• Strategic account management
• Stakeholder engagement and negotiation
• Knowledge of the Saudi healthcare system and public procurement
• Knowledge of NUPCO tender processes
• Commercial and analytical mindset, with strong business and financial acumen
• Strong presentation skills.

Required Skills:

Customer-Focused, Data Analysis, Product Knowledge, Project Management, Sales Target Achievement, Strategic Planning

Preferred Skills:

Cross-Functional Teamwork, Key Account Management

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Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

10/15/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.