Job detail for Digital Branch Manager

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Overview

We are looking for enterprising and ambitious individuals to join us as Digital Branch Managers. This is a professional opportunity where you will manage the Bank's current and potential clientele, comprehensively addressing their banking and financial needs through digital channels.

What your activities will be

The Digital Branch represents an increasingly important channel for customer contact and development. It offers information, transactional, and support services across all digital channels provided by the bank (phone, chat, video call), as well as direct consulting for transactional, financing, investment, and insurance products. It also carries out commercial promotion activities. Digital Branch Managers are responsible for proposing the best product and service solutions and resolving issues reported by the Bank's customers, consistent with the tasks performed by traditional branches in the territory, while always ensuring a quality experience for our customers.

Who we are looking for

If you have the following characteristics, we are waiting for you:

• Bachelor's/Master's degree in economics/finance or a degree in other fields, including humanities, supported by experience in customer service/customer care, or diplomas in economic-commercial fields.
• Excellent ability to manage digital technologies.
• Strong interpersonal and commercial skills.
• Aptitude for customer management and development.

What we offer you

• Gross annual salary starting from €35.650.

• The Group provides a variable component of remuneration as regulated by the Remuneration Policies available on the Group's website.

• Complementary elements regulated by the National Collective Labor Agreement for Credit and second-level company agreements.

• Professional development initiatives to support the growth of our people.

• Extensive training offer through the Corporate Academy dedicated to the continuous development of professional, managerial, and transversal skills at all levels.

• Possibility to join flexible work arrangements and the 4x9 short week.

• Modern and integrated corporate welfare system ( link).

• Health coverage and supplementary pension starting from hiring.

• Advantages on the Group's banking products and services.

Who we are

We are leaders in Italy and one of the main banking groups in Europe. Join us and be part of our success story! With over 20 million customers in Italy and abroad, we are a true engine of sustainable growth with a strong commitment to the environment and a tangible impact on society.

People are at the center; we take care of them by committing to creating an inclusive culture within the Group where everyone feels like a protagonist and valued. Intesa Sanpaolo is looking for candidates who meet the requirements pursuant to Art. 1 of Law 68/99, who want to engage with challenging and stimulating professional growth paths.

The Banca dei Territori Division is focused on the market and the centrality of the territory for strengthening relationships with people, small and medium-sized enterprises, and non-profit organizations. Dedicated to retail, exclusive, and business customer segments, it offers a wide range of products and services, distributed both through the physical network and through digital channels.

Join our international reality. The future is not waited for, it is chosen!

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We guarantee an inclusive and equal opportunity environment. We will consider all applications regardless of race, religion, sexual orientation, gender identity, marital status, age, disability, or any other protected category in compliance with Legislative Decrees 198/2006, 215/03, and 216/03.

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