Job detail for Jira and Confluence Administrator

Company Description

Ubisoft is a world-leading video game company with teams across the globe creating original and memorable gaming experiences, from Assassin’s Creed to Rainbow Six, Just Dance, and many more. We believe that diverse perspectives help both players and teams grow. If you are passionate about innovation and want to push the boundaries of entertainment, join our adventure and help us create the unknown!

Job Description

As a Jira and Confluence Administrator at Ubisoft Montreal, you will report to the team lead and administer the Atlassian applications used by production and service teams. You will contribute to the reliability and security of these tools, support Ubisoft teams, and participate in the migration from Atlassian Data Center to Atlassian Cloud Recruitment KOM...rator.docx+1 .

What you will do

• Administer Jira Software, Jira Service Management, and Confluence, including projects, spaces, workflows, and permissions
• Monitor application performance and availability and identify improvements
• Gather requirements from production and service teams and improve workflows and request processing
• Configure Jira Automation and maintain integrations
• Support the migration to Atlassian Cloud through testing, validation, and post-migration support
• Coordinate the migration with teams to minimize work disruptions
• Manage access, groups, and security settings according to internal requirements
• Provide technical support and training to Ubisoft teams
• Create and maintain technical documentation, help articles, and user guides
• Identify ways to automate manual tasks and improve the use of Atlassian tools

Qualifications

What you bring to the team

• Experience in administering Jira Software, Jira Service Management, and Confluence in an environment with many users
• Experience configuring workflows, automation rules, and Jira permissions; knowledge of Atlassian Cloud is an asset
• Experience administering Atlassian Marketplace apps, such as ScriptRunner, Xray, and Assets
• Ability to resolve application-related issues through careful troubleshooting
• Ability to communicate in French and English to support Montreal teams and Ubisoft colleagues abroad
• Ability to work with production and service teams to understand their needs
• Ability to organize competing requests and manage access and security responsibly
• Atlassian Certified Professional certification is an asset

Additional Information

• Please submit your CV in English so that our recruitment team based in the UK can review your application
• Share links to your relevant application administration projects, if available