Job detail for Human Resources Coordinator

Company Description

Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.

Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by numerous awards—including World’s Best Workplaces™ 2025 (Fortune's Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity and affirmative action employer.

Job Description

We are looking for someone to lead the Personnel Administration area, acting as a strategic business partner and promoting a positive experience for employees throughout their entire journey at the company.

More than just ensuring the execution of processes, we are looking for someone with a critical eye for simplification, evolution, and integration of operations, balancing governance, efficiency, and the employee experience.

This position will play a fundamental role in leading a developing team, managing strategic vendors, and building a Personnel Administration function that is more connected to business needs.

****:

• Lead the Personnel Administration team, promoting development, engagement, and professional growth.
• Ensure the execution of processes for:
• Onboarding;
• Vacation;
• Time and attendance tracking;
• Personnel record changes;
• Contracts and addendums;
• Management of apprentices and interns;
• Offboarding.
• Manage the operation and relationship with the BPO responsible for payroll processes.
• Act as support for HR areas and internal clients, translating technical Personnel Administration topics in a simple and efficient way.
• Identify opportunities for process improvement, simplification, and automation.
• Develop KPIs and monitor the operational performance of the area.
• Strengthen the integration between Personnel Administration, other HR areas, and business units.
• Promote initiatives that contribute to a positive employee experience.

Qualifications

• Previous experience in leading Personnel Administration teams.
• Experience with processes related to the employee journey and Personnel Administration routines.
• Experience in vendor and/or BPO management.
• Consultative profile and ability to influence stakeholders.
• Business acumen and focus on the employee experience.
• Ability to review processes and implement improvements.
• Excellent communication and interpersonal skills.
• Experience in dynamic and transforming environments.

Preferred Qualifications

• Advanced English.
• Experience in technology companies, services, startups, or high-growth environments.
• Experience in transformation, optimization, or modernization projects for HR processes.
• Experience working in structures with strong interaction between HR and the business.

Competencies that will make a difference

• Inspiring leadership and people development.
• Critical thinking and systemic vision.
• Proactivity and ownership mindset.
• Ability to navigate complex environments.
• Results-oriented with a focus on quality.
• Innovative, flexible, and collaborative profile.

Additional Information

Serasa Experian is much more than you imagine. With the purpose of creating a better future by expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, every skill and diversity complements each other and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with their personal commitments and interests, prioritizing well-being.

We are very dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talent.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here