Job detail for Business Support Coach

Business Support Coach

Citizens Advice Gateshead

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Business Support Coach

33,323.00 GBP annually

Location Davidson Building Swan Street Gateshead Tyne & Wear NE8 1BG United Kingdom

This job ends on 2 November 2026

Help employers create better workplaces and improve financial wellbeing.

Society Matters CIC is looking for an enthusiastic and proactive Business Support Coach to join our team.

This is an exciting opportunity for someone with experience in business development, employer engagement, account management, business support or one-to-one business coaching to make a practical difference to employers and their employees.

What you'll be doing

As Business Support Coach, you will identify, recruit and support employers to improve employee financial wellbeing and reduce in-work poverty. You will build strong relationships with employers, from initial engagement and onboarding through to tailored business support, coaching and practical workplace improvements.

You will work closely with colleagues, including data specialists, to help employers understand employee consultation findings and turn evidence into practical action. You will also maintain accurate records, monitor progress and contribute to programme reporting and the achievement of agreed targets.

What we're looking for

You will bring proven experience in business development, employer engagement or account management, including generating leads and securing organisational participation. You will be comfortable providing tailored business support or coaching, working with senior leaders and translating workplace challenges and data into practical solutions.

It would be great if you also have

Experience of working with SMEs, VCSE organisations or foundational economy employers, employee wellbeing, HR or organisational development, workshops or employer networks, funded programmes and evidencing outcomes would be advantageous.

Join us

If you are passionate about working with employers to create meaningful improvements in working lives, and have the relationship-building, coaching and organisational skills to turn ideas into action, we would love to hear from you.