Job detail for Key Account Manager B2B

L
Key Account Manager B2B
Leafworks
Apply
Todayvia fourdayweek

Use AI to assess how you fit

WHO WE ARE

We are a young, fast-growing IT consulting company. We act as problem solvers for our clients in the areas of Customer Service, CRM, and AI. We achieve this with a great deal of creativity, transparency, and ambition, which makes us a proven partner for clients ranging from start-ups to large corporations.

LEAVE YOUR FOOTPRINT

As a Key Account Manager (m/f/d), you will strategically and commercially develop selected existing clients. You will support them throughout the entire process, from maintaining long-term relationships and identifying new potential to closing deals.

Together with our consulting and technology teams, you will translate client needs into suitable opportunities and solutions. This allows us to better leverage existing potential and position Leafworks as a strategic partner and trusted advisor to our clients.

YOUR TALENT

Must haves:

  • Several years of experience in B2B Key Account Management / strategic account management

  • Practical sales experience, including commercial negotiation and closing

  • Proven experience in actively developing existing clients and cross-/upselling

  • Experience with complex B2B solutions or services that require explanation

  • Ability to identify client needs and revenue potential and develop concrete opportunities from them

  • Experience in stakeholder management at various decision-making levels

  • Experience in structured account, pipeline, and CRM management

  • Fluent in German and English

  • Entrepreneurial mindset, personal responsibility, and a consultative sales approach

Nice to have:

  • Software / SaaS background

  • Consulting background

  • Customer Experience / Customer Service

  • IT / technology environment

  • Experience with long-term consulting or managed service models

  • Experience with enterprise clients

HAVE AN IMPACT

  • End-to-end responsibility and active development of selected key accounts

  • Understand client requirements, challenges, and future needs and derive account plans from them

  • Identify revenue potential and develop cross-/upselling opportunities

  • Build and develop relationships with relevant stakeholders and decision-makers up to the IT/C-level

  • Develop opportunities and suitable solution approaches together with consulting and technology teams

  • Commercial responsibility from the opportunity stage through proposals and negotiations to closing

  • Conduct strategic client meetings and position Leafworks early on relevant topics

  • Keep an eye on long-term client value and account profitability

  • Responsible for account pipeline, forecasting, and CRM/HubSpot maintenance

Mission of the role (18-24 months):

Expanding selected existing clients into long-term and profitable strategic partnerships and establishing structured key account management.

WHY LEAFWORKS

We are an international, diverse, and like-minded team. We look at the person first and then at the skills, in that order. Regardless of your education, age, where you live, where you come from, or what your resume looks like: Come as you are and be yourself!

  • Micro-management is not your style? Neither is it ours: You can manage your own working hours, and we work 100% remotely. Fancy some co-working with LWees near you every now and then? You are always welcome.

  • The result counts: You decide how you work.

  • Basis of trust: Trust is everything. Period.

  • Remote is where the magic happens: You will receive the equipment you need to do your job.

  • Get to the next level: Further education, training, or courses? Just talk to us; that is part of the deal.

  • Stay connected: Through regular exchange and feedback talks, we live transparency and openness.

  • Prepare for challenges: You won't find boring projects with us. Be ready to step out of your comfort zone.

  • Here to stay: We build on long-term cooperation. We do not have fixed-term employment contracts.

  • Dress code: No thanks.

  • The WE counts: Through numerous co-working sessions and team events in Germany and abroad, we strengthen our cohesion and our very special LW culture.

  • Get started right away: An onboarding process that helps you settle in. Your onboarding buddy will be by your side from day one.

Apply on fourdayweek