Job detail for Solutions Analyst

Company Description

Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.

Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune's Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity employer and affirmative action employer.

Job Description

The Growth team operates within the performance cell of the Credit vertical, supporting business squads. Unlike business teams, the performance team compares across products: it aggregates data and identifies opportunities and risks. This is a position with a horizontal view across the entire portfolio, with direct responsibility for the consistency of the vertical's goals.

• Perform analyses involving cross-referencing databases between squads, products, and partners, ensuring comparable performance readings across the entire credit portfolio.
• Constantly monitor the end-to-end credit funnel, acting as the primary alert trigger for low performance, localized issues in specific funnel stages, audience drops, or imbalances between products and partners.
• Diagnose the root cause behind signals identified in the funnel and indicate potential solutions, proactively engaging the responsible teams (squad business, CRM, marketing, PMs) to address the issue.
• Create projection models focused on product performance, user behavior, and growth, including cannibalization effects between products and impact on net revenue.
• Develop interactive dashboards and reports for different areas of the company, with standardized indicators per squad that allow for fair comparison between distinct business teams.
• Translate data into strategic stories that support business decisions and product roadmaps, without replacing the squads' decision-making autonomy regarding policy, pricing, or partnerships.
• Work in partnership with product and BizDev teams to generate business impact, participating in rituals such as the weekly bottom-up meeting and supporting the reconciliation of goals between squads.
• Ensure the accuracy and consistency of analyzed data, acting as the single source of truth for comparable metrics.
• Present insights clearly, engagingly, and tailored to business audiences and leadership, including recommendations in cases of goal tie-breaking between squads.
• Act with autonomy in complex analyses and propose improvements to processes and the performance cell's indicator framework.

Qualifications

• Communication skills with different audiences and clarity in presentations, including business squad leadership and engaged teams (CRM, marketing, PMs).
• Proficiency in analytical tools such as SQL, Python, Power BI, and Databricks.
• Knowledge of statistical models and growth projections will be a plus.
• High capacity for interpretation and generating insights from data with critical thinking.
• Previous experience in senior analytical positions, with a history of consultative work with business areas.
• Desirable: experience in the financial sector, credit, or high-volume transactional digital products.

Additional Information

Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, every knowledge and diversity complements each other and you can work on what you love most. We are committed to building an inclusive culture and an environment in which people can balance their careers with their personal commitments and interests, valuing well-being.

We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talent.

Experian Careers - Creating a better tomorrow together

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