Job detail for SRE Specialist I

Company Description

Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.

Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune's Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity employer and affirmative action employer.

Job Description

Job Description

We are looking for an SRE (Site Reliability Engineering) Specialist to join our team responsible for the reliability and resilience of our products.

The professional will be a key player in supporting and evolving critical solutions, ensuring high availability, performance, observability, and automation in a complex, large-scale environment.

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• Act as a technical reference in SRE for Identity & Fraud products, supporting development and operations teams.
• Define, implement, and monitor SLIs, SLOs, and SLAs aligned with business objectives.
• Conduct incident analyses, proposing preventive and corrective actions to avoid recurrences.
• Automate provisioning, deployment, scalability, and failure recovery processes.
• Design and maintain observability solutions (logs, metrics, traces, and alerts).
• Participate in capacity and performance engineering, ensuring systems support demand in a predictable manner.
• Support architectural evolution for the resilience, scalability, and security of Identity & Fraud systems.
• Promote best practices for infrastructure as code, CI/CD, and secure change management.
• Work on critical operations, performing troubleshooting and real-time problem mitigation.

Requirements

• Solid experience in SRE, DevOps, or Production Engineering in mission-critical environments.
• Mastery of Kubernetes, Docker, and cloud platforms (AWS, OCI, Azure, and GCP).
• Advanced knowledge of automation and infrastructure as code (Terraform, Ansible, etc.).
• Experience in Monitoring and Observability, especially Datadog, but also with experience in Prometheus, ELK, and Grafana.
• Experience with CI/CD pipelines and best practices for versioning and deployment.
• Strong capacity for performance analysis, troubleshooting, and optimization of distributed systems.
• Knowledge of relational and non-relational databases.
• Ability to work in partnership with development, product, and operations teams.
• Good communication, systemic vision, and focus on solving complex problems.

Desirable

• Experience with resilience in identity and fraud systems.
• Cloud certifications (AWS, OCI, Azure, or GCP).
• Experience with chaos engineering and resilience testing.
• Knowledge of application and infrastructure security.

Qualifications

Qualifications

• SRE/DevOps
• Kubernetes
• Automation
• Cloud Platforms
• Observability
• Datadog

Additional Information

Serasa Experian is much more than you imagine. With the purpose of creating a better future by expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, each knowledge and diversity complements the other and you can work on what you love most. We are committed to building an inclusive culture and an environment in which people can balance their careers with their personal commitments and interests, valuing well-being.

We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talent.

Experian Careers - Creating a better tomorrow together

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