Job detail for Account Manager

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Account Manager
Level Agency
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This job posting is available in English and Canadian French. Please scroll down for the French version.

Cette offre d’emploi est disponible en anglais et en français (Canada). Veuillez faire défiler pour la version française.

Remote - U.S. & Canada Only | Full-Time

Compensation:

  • $65K - $95K USD (U.S.-based candidates)
  • $75K - $105K CAD (Canada-based candidates)

We're Not Looking for Employees. We're Looking for Builders.

Level Agency is hiring a sharp, proactive Account Manager — someone who thrives at the intersection of performance, collaboration, and client partnership. You’re a translator of data into strategy, a supporter of teams, and a champion of client success. You don’t just “manage” — you move things forward.

This Isn’t for Everyone.

We’re building something rare: a place where growth, truth, and high performance go hand-in-hand.

You’ll thrive here if:

✅ You think like an owner — not a task manager.

✅ You know how to support and elevate a team, not just track tasks.

✅ You don’t wait for instruction — you lead with clarity and initiative.

✅ You get excited about using AI to supercharge your work.

And you’ll struggle here if:

❌ You need constant direction or hand-holding.

❌ Feedback feels like criticism instead of opportunity.

❌ You’re not ready to move fast and raise the bar.

About Level

We’re an AI-powered performance marketing agency—built for precision, designed to scale, and powered by a scientific mindset. At Level, we blend strategy, media, creative, and machine intelligence to deliver outcomes that matter. Every time. At scale.

We’ve been named one of Pittsburgh’s Best Places to Work and an Inc. 500 Fastest-Growing Company. Our clients range from ecommerce to B2B, education, healthcare, and beyond. And our team? Fully remote, deeply collaborative, and relentlessly driven.

Your Role (and Impact)

As an Account Manager, you’ll be the strategic connector between client goals, internal teams, and real results. You’ll lead accounts, guide execution, and ensure every deliverable moves the needle.

You’ll:

  • Support the Team – Act as the operational backbone for the account team, helping ensure projects move efficiently and everyone has what they need to succeed.
  • Own Client Relationships – Be the go-to partner for your clients. You’ll build trust, communicate proactively, and solve problems before they start.
  • Manage the Work – Oversee daily execution across media and creative; ensure everything runs on time and exceeds expectations.
  • Drive Performance – Collaborate with media strategists to analyze data, identify opportunities, and guide strategy.
  • Tell the Story – Translate metrics into clear narratives and strategic recommendations.
  • Handle Budgets – Own forecasting, budget tracking, and campaign pacing with precision.
  • Stay Ahead – Keep clients and teams informed on the latest marketing and industry trends.
  • Integrate AI – Use generative AI tools to streamline work, spark ideas, and improve execution.

Must-Have Experience

  • 3+ years in an agency or client services environment.
  • Proven success in performance marketing, including paid media execution and optimization.
  • Experience supporting cross-functional teams to achieve ambitious goals.
  • Financial fluency — you’ve owned budgets, forecasts, and media pacing.
  • Excellent communication and presentation skills.
  • Data-savvy — you can interpret campaign metrics and pivot strategy accordingly.
  • Highly detail-oriented, organized, and accountable.
  • Comfortable using (and learning) AI tools to increase speed and quality.

Nice-to-Have Experience

  • Background in ecommerce, education, or B2B verticals.
  • Familiarity with GA4, Looker Studio, or similar analytics platforms.
  • Experience upselling or growing client accounts.
  • Working knowledge of project management tools (e.g., ClickUp, Asana, etc.).
AI Expectations

At Level, AI is a skillset, not a side note. In this role, you’ll be expected to:

  • Use tools like ChatGPT, Midjourney, Claude, and Perplexity to improve workflows and ideas.
  • Document and share your learnings to support team growth and innovation.
  • Continuously experiment and iterate — the best solutions come from refinement.
  • Push through the discomfort of learning new tools and stay ahead of the curve.
  • Treat AI as a strategic multiplier — not a crutch.
Our Core Values
  • No Ego, All In

We don’t do “that’s not my job.” We win together.

  • Better Every Day

We want the feedback—even when it stings.

  • Relentless for Results

Activity is nothing without outcomes.

  • Driven by Truth

We challenge assumptions and follow the data.

Perks & Benefits

At Level, we support our people across the U.S. and Canada with benefits designed to promote flexibility, wellbeing, and long-term growth.

  • Fully remote across the U.S. & Canada, plus monthly WFH stipend and Summer Fridays
  • Generous time off, including unlimited PTO (U.S.), competitive vacation (Canada), and parental/family leave options
  • Comprehensive health benefits, mental health support, and company-paid disability & life coverage
  • Employer retirement contributions (401(k) in the U.S., RRSP match in Canada)
  • Quarterly performance reviews and career advancement opportunities
Remote First

This role is open to U.S. and Canada residents. We are unable to sponsor visas at this time.

Level Is Built on Inclusion

We are committed to Diversity, Equity, Inclusion, and Belonging (DEIB). Level is proud to be an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind and celebrate what makes you, you—regardless of race, gender identity, age, disability status, sexual orientation, or background.

Ready to Apply?

Click below and submit your resume. You’ll also be asked a few thoughtful questions—take your time. We care more about your thinking than your pedigree.

Let’s build something together.

Remote - U.S. & Canada Only | Full-Time

Compensation:

  • $65,000 - $95,000 USD (U.S.-based candidates)
  • $75,000 - $105,000 CAD (Canada-based candidates)

We're Not Looking for Employees. We're Looking for Builders.

Level Agency is looking for a strategic and proactive Account Manager — someone who thrives at the intersection of performance, collaboration, and client partnership. You know how to turn data into strategy, support teams, and move client accounts forward. You don’t just "manage": you move things forward.

This Isn’t for Everyone.

We’re building something rare: an environment where growth, transparency, and high performance go hand-in-hand.

You’ll thrive here if:

✅ You think like an owner — not a simple task manager.

✅ You know how to support and elevate a team, not just track tasks.

✅ You don’t wait for instructions — you act with clarity and initiative.

✅ You get excited about using AI to supercharge your work.

This role might be more difficult for you if:

❌ You need constant direction or close supervision.

❌ Feedback feels like criticism instead of an opportunity to learn.

❌ You’re not ready to move fast and raise the bar.

About Level

We’re an AI-powered performance marketing agency—built for precision, designed to scale, and powered by a scientific mindset. At Level, we combine strategy, media, creative, and machine intelligence to deliver measurable results. Every time. At scale.

We’ve been named one of Pittsburgh’s Best Places to Work and an Inc. 500 Fastest-Growing Company. Our clients range from ecommerce to B2B, education, healthcare, and beyond. Our team? 100% remote, deeply collaborative, and driven by impact.

Your Role (and Impact)

As an Account Manager, you’ll be the strategic connector between client goals, internal teams, and real results. You’ll lead accounts, guide execution, and ensure every deliverable makes a real impact.

In this role, you will:

  • Support the Team – Act as the operational backbone for the account team so that projects move efficiently and everyone has the resources they need to succeed.
  • Manage Client Relationships – Be the trusted partner for your clients. You’ll build strong relationships, communicate proactively, and solve problems before they arise.
  • Manage Execution – Oversee daily execution of media and creative campaigns, ensuring deadlines are met and expectations are exceeded.
  • Drive Performance – Collaborate with media strategists to analyze data, identify opportunities, and guide strategy.
  • Tell the Data Story – Translate performance metrics into clear narratives and strategic recommendations.
  • Manage Budgets – Ensure precision in forecasting, budget tracking, and campaign pacing.
  • Stay Ahead – Keep clients and teams informed of marketing trends and industry developments.
  • Integrate AI – Use generative AI tools to speed up processes, generate ideas, and improve execution.

Must-Have Experience

  • 3+ years of experience in an agency or client services environment.
  • Proven experience in performance marketing, including execution and optimization of paid media campaigns.
  • Experience collaborating with cross-functional teams to achieve ambitious goals.
  • Strong financial understanding — management of budgets, forecasts, and media pacing.
  • Excellent communication and presentation skills.
  • Strong data fluency — ability to interpret campaign results and adjust strategy accordingly.
  • High attention to detail, organizational skills, and accountability.
  • Comfortable using (and learning) AI tools to improve speed and quality of work.

Nice-to-Have Experience

  • Experience in ecommerce, education, or B2B sectors.
  • Familiarity with GA4, Looker Studio, or other analytics platforms.
  • Experience in upselling or growing client accounts.
  • Knowledge of project management tools (e.g., ClickUp, Asana, etc.).
AI Expectations

At Level, AI is a skill — not a shortcut. In this role, you will be expected to:

  • Use tools like ChatGPT, Midjourney, and Perplexity to improve your efficiency.
  • Share your prompts, process improvements, and ideas with the team.
  • Experiment regularly and evolve your work methods.
  • See discomfort as a normal part of the learning process.
  • Use AI to improve your speed, clarity, and creativity — without replacing strategic thinking.
Our Core Values
  • No Ego, All In

There is no "that’s not my job." We win together.

  • Better Every Day

We want feedback — even when it’s hard to hear.

  • Relentless for Results

Activity alone is not enough. Results matter.

  • Driven by Truth

We challenge assumptions and follow the data.

Perks & Benefits

At Level, we support our teams in the U.S. and Canada with benefits designed to promote flexibility, wellbeing, and long-term growth.

  • Fully remote in the U.S. and Canada, monthly WFH stipend, and Summer Fridays.
  • Generous time off, including unlimited PTO (U.S.), competitive vacation (Canada), and parental/family leave options.
  • Comprehensive health benefits, mental health support, and company-paid disability and life insurance.
  • Employer retirement contributions (401(k) in the U.S., RRSP match in Canada).
  • Quarterly performance reviews and career advancement opportunities.
Remote First

This role is open to residents of the U.S. and Canada. We are unable to sponsor visas at this time.

Level Is Built on Inclusion

We are committed to Diversity, Equity, Inclusion, and Belonging (DEIB). Level is proud to be an Equal Opportunity Employer — we celebrate what makes you unique.

Ready to Apply?

Click below to submit your resume. You will also answer a few questions — take your time. We are more interested in how you think than the companies you have worked for.

Let’s build something together.

Apply on fourdayweek