Job detail for Account Executive, Commercial

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHO WE ARE

Braze (Nasdaq) provides a customer engagement platform that helps brands build high-quality relationships with their customers. Globally, it is used by companies such as Burger King, KFC, McDonald's, Mercari, Pizza Hut, and SEPHORA. In Japan, it is utilized by companies including Timee, Cosmo Oil, Money Forward, freee, and Sanrio.

Our platform can utilize data for marketing initiatives within 1.1 seconds of its generation, supports personalized communication using generative AI, and provides consistent, human-like digital experiences across multi-channel touchpoints including stores, web, and apps. This strengthens the bond between brands and consumers, achieving both increased revenue and enhanced brand value. It is no exaggeration to say that we provide the infrastructure for realizing Marketing 5.0, where technology and creativity merge.

Braze is certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze was ranked #1 on Fortune's Best Small and Medium Workplaces in New York, #5 on Fortune's Best Workplaces for Millennials in the U.S., and #11 on Fortune's Best Medium Sized Workplaces for Women in the UK.

In addition to our headquarters in New York, many employees work around the world, including in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Toronto, and Tokyo.

WHAT YOU'LL DO

• New Business Development: Approach clients and aim to close contracts while practicing Value Selling. In collaboration with the BDR team, you will be responsible for the entire process from identifying and approaching potential customers to conducting negotiations and closing contracts.
• Market Development and Strategy Formulation: Increase Braze's brand awareness in the Japanese market, create and manage target company lists, and formulate sales strategies. Analyze market trends to plan and execute optimal sales strategies.
• Relationship Building and Account Management: Build long-term relationships with customers and gain a deep understanding of their needs to establish trust.
• Cross-functional Collaboration: Lead sales activities as "One Team" by collaborating with a wide range of departments, including marketing, pre-sales, and customer success.
• Reporting and Performance Analysis: Track the progress of sales activities and analyze results. Regularly create reports and propose adjustments or improvements to strategies.

WHAT YOU HAVE

• SaaS Sales Experience and Track Record: 3+ years of experience in SaaS sales using Value Selling (Japanese or foreign companies are both fine).
• Strong Drive to Achieve Targets: A proven track record of working backward from sales goals, executing necessary activities diligently without giving up, and closing deals.
• Excellent Communication Skills: Outstanding oral and written presentation skills, and the ability to communicate effectively with stakeholders and clients.
• CRM System Experience: Experience managing sales pipelines using Salesforce.com CRM or other CRM tools (the ability to efficiently manage sales processes and achieve results).
• Rapid Adaptability to New Cloud Apps and Tools: The ability to quickly adapt to and effectively utilize new technologies and tools.
• Interest and Curiosity in Digital and Application Trends: A mindset of constantly staying updated on digital and application trends, especially in the mobile sector.
• (Plus) Startup Experience: Experience in environments without standardized methods, where you have had to experiment, iterate, and achieve results, is highly welcome.

If you are interested, please feel free to apply even if you do not meet 100% of the criteria. We are happy to accept applications for a Casual Chat.

WHAT WE OFFER

We provide everything you need to balance work and personal life, from comprehensive benefits that support various life stages to hybrid work options.

• Long-term Asset Building

• Competitive compensation

• 401K / Corporate Defined Contribution Pension Plan

• Employee Stock Purchase Plan (ESPP)

• Opportunities for Financial Coaching

• Career Building / Development Support

• Learning expense subsidy program

• Opportunities for Development, Coaching, and counseling

• Career paths created alongside individual, team, and business growth

• Access to internal learning platforms and LinkedIn Learning

• Health / Family Support

• Medical expense subsidy

• Leave programs

• Fertility & Family Forming Support

• Team Building Opportunities

• Volunteer Activity

• Employee Resource Groups that build support communities within Braze

• Weekly Wednesday Office Lunch Offering

• Lunch meetings with other departments

• Referral Program

• Other team-building opportunities with global teams to foster understanding of values and build connections.

• Other

• Access to all WorkStyling locations

• Office Drinks & Snacks

#LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you

OUR AI-POWERED BRAZE RECRUITMENT PROCESS

At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.

This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.

Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:

• To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.
• To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at talentdata.privacy@braze.com.

Please contact us at talentdata.privacy@braze.com with any questions.To find out more about our hiring process, check out this page.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.

To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at .

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.