Job detail for Business Development Representative

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHO WE ARE

Braze (Nasdaq) provides a customer engagement platform that helps brands build high-quality relationships with their customers. Globally, it is used by companies such as Burger King, KFC, McDonald's, Mercari, Pizza Hut, and SEPHORA. In Japan, it is utilized by companies including Mercari, Timee, Cosmo Oil, Money Forward, freee, Sanrio, and Misumi.

Data can be utilized for marketing initiatives within 1.1 seconds of being generated. We support personalized communication using generative AI, providing consistent, human-like digital experiences across multi-channel touchpoints including stores, websites, and apps. This strengthens the bond between brands and consumers, achieving both increased revenue and enhanced brand value. It is no exaggeration to say that we are the infrastructure realizing Marketing 5.0, where technology and creativity merge.

Braze is certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked 1st on Fortune's Best Small and Medium Workplaces in New York, 5th on Fortune's Best Workplaces for Millennials in the U.S., and 11th on Fortune's Best Medium Sized Workplaces for Women in the UK.

In addition to our headquarters in New York, many employees work around the world, including in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Toronto, and Tokyo.

WHAT WE DO & WHAT YOU HAVE

Business Development (Inside Sales) involves analyzing the market using various data for large enterprises and mid-market companies to identify ideal targets. You will use phone, email, social media, and direct mail to uncover sales opportunities.

BDRs engage in high-level conversations with executives and decision-makers regarding business and marketing challenges. The ideal candidate is goal-oriented, highly motivated, meticulous, persistent, maintains a positive attitude when interacting with the team, and is a self-starter who can work with drive even without direct supervision from a manager or leader.

This position offers opportunities for promotion into direct sales, and incentives are paid based on individual performance.

• Learn and execute standard operations and processes to uncover new opportunities.
• Partner with sales teams to strategize, execute, and continuously improve for high productivity.
• Engage executives and decision-makers at target companies.
• Set up discussions with executives and decision-makers regarding business needs.
• Manage and maintain a pipeline of interested prospects.
• Utilize CRM tools to research specific market segments and industries.
• Be coachable. Be open to improvement and willing to listen to constructive feedback.
• Be confident and articulate. Complete thorough preparation and engage in continuous learning.
• Have a "can-do" attitude. We do not recommend this role for those who prioritize their own entitlements.
• Be willing to give your all and prove your skills and capabilities.
• (Nice to have) Experience using Salesforce.
• (Nice to have) Experience with app/website development or coding.

If you are interested, please feel free to apply even if you do not meet all the criteria. We also welcome casual chats.

WHAT WE OFFER

We provide everything you need to balance work and personal life, from comprehensive benefits that support various life stages to hybrid work.

• Long-term wealth building
• Competitive compensation
• 401K / Corporate Defined Contribution Pension Plan
• Employee Stock Purchase Plan (ESPP)
• Opportunities for Financial Coaching
• Career building / Development support
• Learning expense reimbursement program
• Opportunities for development, coaching, and counseling
• Career paths created alongside individual, team, and business growth
• Access to internal learning platforms and LinkedIn Learning
• Health / Family support
• Medical expense reimbursement
• Leave policies
• Fertility & Family Forming Support
• Team building opportunities
• Volunteer Activity
• Employee Resource Groups to build support communities within Braze
• Weekly Wednesday Office Lunch Offering
• Cross-departmental lunches
• Referral Program
• Other team-building opportunities and initiatives to help build connections and understand values across teams.
• Other
• Access to all WorkStyling locations
• Office drinks & snacks

#LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you

OUR AI-POWERED BRAZE RECRUITMENT PROCESS

At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.

This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.

Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:

• To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.
• To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at talentdata.privacy@braze.com.

Please contact us at talentdata.privacy@braze.com with any questions. To find out more about our hiring process, check out this page.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.

To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at .

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.