Job detail for Facilities Analyst

Company Description

Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.

Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune's Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity employer and an affirmative action employer.

Job Description

The Facilities Analyst is the guardian of legal documentation and "Soft Services," focusing on the physical aspects that directly impact well-being in the work environment. This involves activities such as cleaning, organization, landscaping, reception, waste management, and visual communication. The pursuit of excellence in providing these services demonstrates a commitment to "creating the best" environment for everyone.

Qualifications

• Higher education in progress/completed
• Availability for occasional travel
• Experience with customer service in building services management, for example: reception, cleaning, supplies, landscaping, etc.
• Strong attention to detail, problem-solving, and time management skills;
• Critical eye to identify opportunities for improvements in operations and service excellence
• Excellent communication skills, negotiation skills, and resilience;
• Hands-on profile, proactive, collaborative with ease of working in a team, excellent interpersonal relationships, and a love for serving people
• Intermediate knowledge of the Microsoft Office Suite, especially Excel;
• Promote stakeholder satisfaction: clients, end-users, and other parties directly related to service provision, driving positive impacts on operations;
• Awareness and practice of sustainability and conscious consumption
• Familiarity with safety standards and regulations

Additional Information

This is an affirmative position for women, as part of our commitment to advancing gender equity in the workplace.

Serasa Experian invests in female leadership and has a partnership with the TODAS Group. Furthermore, we adhere to the 'Elas Lideram 2030' (Women Lead 2030) movement, and we have joined UN Women to reduce gender inequality by 2030!!

We also have the Women in Experian group, which seeks to improve gender equity for women by creating development opportunities, different perspectives, skills, among others.

Come be part of this transformation!

If you do not identify with this group, we invite you to explore other opportunities on our careers page. We have several vacancies that may connect with your profile and interests.

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