Job detail for End User Support Specialist

Skill Set: Deskside Support Technician level 1 Days per week: Dispatch on demand Location:Ahmedabad India Contract: B2B/Freelance Roll Type: dispatch on demand Language: English & Local Language Key : 1. Provided first-level technical support for desktop and laptop hardware, software, and peripheral-related issues. 2. Responded to and resolved incidents and service requests through ticketing systems within agreed SLAs. 3. Performed basic IMAC (Install, Move, Add, Change) activit…