Job detail for Parking Control Specialist

City of Garden Grove

Parking Control Specialist

SALARY

$3,929.00 - $5,529.00 Hourly

LOCATION

Police Department, CA

JOB TYPE

Part-Time

JOB NUMBER

2027-015

DEPARTMENT

Police

OPENING DATE

09/09/2026

CLOSING DATE

9/29/2026 5:00 PM Pacific

SALARY

$3,929.00 - $5,529.00 Hourly

LOCATION

Police Department, CA

JOB TYPE

Part-Time

JOB NUMBER

2027-015

DEPARTMENT

Police

OPENING DATE

09/09/2026

CLOSING DATE

9/29/2026 5:00 PM Pacific

City and Job Overview

The City of Garden Grove is currently accepting applications for the position of

PARKING CONTROL SPECIALIST

Deadline to apply for this recruitment is September 29, 2026 at 5:00 p.m. PST

Click here to apply online: Join Our Team

Under general supervision, the Parking Control Specialist issues citations in violation of City parking ordinances. The ideal candidate will possess strong customer service skills, be able to handle conflict with others, and be technologically savvy. Candidates must be able to work part-time shifts Monday through Friday, between 4:30 a.m. and 4:30 p.m. Assigned work hours and schedules may vary according to the street sweeping schedule, weather, and the needs of the department.

There are currently two (2) part-time vacancies in the Police Department. The eligibility list established from this recruitment will be used to fill these and other potential openings for the same classification. The candidate selected for this position must successfully pass an extensive background and reference check prior to appointment.

Essential Duties

• Enforce a variety of vehicle parking restrictions and prohibitions;

• Issue written and computer generated citations as needed under the Garden Grove Municipal Code/California Vehicle Code guidelines;

• Assist the public with information on parking issues and respond to citizen complaints;

• Identify and mark vehicles for towing or impound;

• Report on street conditions such as potholes, tree branches that hang too low, graffiti and other matters that need to be addressed by the staff of the Public Works Department;

• Pick up or move debris that cannot be swept up by the sweeping equipment, such as branches, rocks and other items weighing up to approximately 30 lbs;

• Remove nuisance signs that have been placed along the streets or on utility poles;

• Maintain written and/or computerized daily log reports, files and records; and

• Perform related duties as assigned.

Requirements

EDUCATION AND EXPERIENCE

Graduation from an accredited high school, successful completion of the GED (General Educational Development) exam, or an equivalent certification is required. No experience is necessary. Experience providing customer service and using a personal computer is highly desirable.

OTHER REQUIREMENTS

Must possess a valid class C California driver license and an acceptable driving record in order to operate a City vehicle. An acceptable driving record is one that has three (3) or fewer DMV points issued within the past five (5) years, and no more than one (1) DUI within the past ten (10) years.

KNOWLEDGE OF

Safe driving practices and principles of good customer service.

ABILITY TO

Learn, understand and interpret laws and regulations related to the vehicle code and local ordinances; work independently to provide good customer service; respond to inquiries, complaints and requests for service in a fair, tactful, and effective manner; maintain a calm demeanor in difficult situations; learn and use standard radio system broadcasting procedures; accurately operate a hand-held computer to issue tickets and report parking infractions; demonstrate attention to accuracy and detail; understand and accurately apply oral and written instructions, laws, policies and procedures; communicate clearly and effectively in English, including reading, speaking and writing legibly; learn the geography of the City to effectively read and follow street system maps; maintain accurate and complete records and reports; operate a motor vehicle in a safe and responsible manner; and operate a computer.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In the performance of the essential duties of this classification, Parking Control Specialists bend, squat, stoop, sit and stand to enter and exit vehicles many times per shift. Incumbents must use hands, feet, vision and hearing to safely operate a motor vehicle; and grasp, push, pull and lift objects weighing up to 30 pounds.

WORK ENVIRONMENT

The work environment described here is representative of those an employee encounters while performing the essential functions of this job. Incumbents in this classification work outside, damp or wet areas, dry atmospheric conditions and working alone-no one nearby.

Other Important Information

HOW TO APPLY

Online applications can be completed by visiting: www.ggcity.org/hr.  Questions regarding this position may be sent via email to ggjobs@ggcity.org.  City Hall is open Monday through Thursday, 7:30 a.m. to 5:30 p.m., and every other Friday, 7:30 a.m. to 5:00 p.m.

The deadline to apply is Tuesday, September 29, 2026 at 5:00 p.m. PST

Online application packets must include:

• completed online employment application
• completed supplemental questionnaire

The job application must be completely filled out. A resume may be submitted but cannot substitute for required information. Be sure to detail any education, training or other relevant coursework that would make you a particularly strong candidate.

THE SELECTION PROCESS

The selection process may consist of:

• Written test  - administered remotely through eSkill October 1 - 8, 2026
• Oral panel interview - tentatively scheduled for October 22, 2026

Applications and responses to the supplemental questionnaire will be reviewed carefully, and only those who appear to have the best qualifications will be invited to continue in the recruitment process. Meeting the minimum requirements does not guarantee an invitation to further testing.

Virtual testing may require candidates have access to a computer, the internet, speakers, microphone, and video recording or conferencing capabilities. Applicants who advance in this recruitment may be required to take parallel versions of virtually administered exams in a proctored in-person setting in order to confirm their identities as the original test takers.

APPLICANTS WILL RECEIVE COMMUNICATION THROUGH EMAIL ONLY.  Applicants should check their email and spam mail for all notices.

Candidates who may need special accommodations during the selection process must contact the Human Resources Department at ggjobs@ggcity.org at least one week prior to any test dates.

BACKGROUND CHECK PROCESS

Due to the sensitive and confidential nature of the information accessible to those in this position, the candidate selected must successfully pass a LiveScan, thorough reference check, background investigation conducted by the Garden Grove Police Department, and pre-employment medical exam prior to appointment.

NEPOTISM POLICY

The City has adopted a Nepotism Policy that may affect the status of your application. Please refer to the Garden Grove Municipal Code 2.44.440 Nepotism Policy for more information.

EQUAL OPPORTUNITY EMPLOYER

The City of Garden Grove is an Equal Opportunity Employer that does not discriminate on the basis of sex, race, color, marital status, religion, ancestry, national origin, medical condition, non-disqualifying disability, age, sexual orientation, gender identity/expression, genetic information, military/veteran status, or other protected class covered by appropriate law.

DISASTER SERVICE WORKER

Per Government Code 3100, in the event of a disaster, employees of the City of Garden Grove are considered disaster service workers and may be asked to respond accordingly.

Benefits

City of Garden Grove's Excellent Part-Time Benefits!

BILINGUAL PAY: After certification, employees are eligible for pay for the use of their Spanish, Vietnamese, or Korean bilingual skills.

RETIREMENT: Part-time employees participate in a deferred compensation package, which means that payroll retirement payments will be deducted from their pay and placed in a deferred compensation account, to be available after the employee leaves or retires. If the employee works in excess of 1,000 hours within a single fiscal year, the employee must then enroll in the Public Employees' Retirement System (PERS), instead of continuing in the deferred compensation program, as above. If this occurs, employees contribute half of the normal cost into PERS.

SICK LEAVE:  Employees receive sick leave time in accordance with the California Health Workplace Healthy Family Act (AB1522).

RIDESHARE PROGRAM: A variety of Rideshare incentives are provided, such as gift certificates and transportation subsidies.

EmployerCity of Garden Grove

Address

11222 Acacia Parkway

P.O. Box 3070

Garden Grove, California, 92840

Phone

(714) 741-5004

Websitehttps://ggcity.org/hr

EmployerCity of Garden https://ggcity.org/hrAddress

11222 Acacia Parkway

P.O. Box 3070

Garden Grove, California, 92840

Parking Control Specialist Supplemental Questionnaire* QUESTION 1Please carefully read the following: Your responses to the supplemental questions below will be used to determine your qualifications for the position. You are required to answer ALL of the supplemental questions as truthfully and accurately as possible.

Your responses to these questions are subject to verification and may be assessed in subsequent examination parts. Any sign of deliberate misinformation or intentional exaggeration will result in from this examination process.

Yes – I have read, understood, and agree to these terms.

No – I have read, understood, and do not agree to these terms. I wish to withdraw my application from this process.

• QUESTION 2 What is the highest level of education you have completed?

Some high school

High school diploma or G.E.D.

Associate's degree

Bachelor's degree or higher

None of the above

• QUESTION 3 Do you possess a valid California driver license?

Yes

No

• QUESTION 4 How many years of experience do you have providing customer service?

I do not have experience in this area.

Less than 1 year of experience.

1 year but less than 2 years.

2 years but less than 3 years.

3 years or more.

• QUESTION 5 Are you willing and able to input data into a computer?

Yes

No

• QUESTION 6 Are you willing and able to use a mobile device or smartphone on the job on a daily basis?

Yes

No

• QUESTION 7 Are you willing and able to work part-time shifts that fall between Monday and Friday, sometime between the hours of 4:30 a.m. and 4:30 p.m.?

Yes

No

• QUESTION 8 Are you willing and able to patiently and tactfully interact with people who are upset, irrational, or have limited English comprehension and/or communication skills?

Yes

No

• QUESTION 9 Are you willing and able to safely operate a vehicle on a daily basis?

Yes

No

• QUESTION 10 Are you willing and able to apply and enforce a variety of codes and laws?

Yes

No

• QUESTION 11 Employment as a Parking Control Specialist with the City of Garden Grove is contingent upon successful clearance of a thorough reference check, LiveScan, extensive background investigation conducted by the Garden Grove Police Department, and pre-employment medical exam prior to appointment.

I confirm that I have read, understand and agree to the above policy and procedure.

I confirm that I have read and understand the above policy and procedure. I do not agree to the above and wish to be removed from this recruitment process.

• Required Question