Job detail for Content Manager

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Overview

You will join the People Attraction & Skill-based Models office, whose mission is to lead and manage internal corporate communities as complex digital ecosystems. The goal is to foster collaboration, engagement, and knowledge enhancement, as well as to accelerate the continuous development of our people.

What your activities will be

• Define and implement the editorial strategy
• Identify trends, topics of interest, and community needs, including by enhancing your skills through the use of AI
• Conceive multi-format and multimedia editorial content (interviews, articles, videos, infographics) and implement its production, coordinating its distribution. These activities should prioritize the use of AI and software to boost individual creativity
• Develop user engagement using digital storytelling techniques to increase participation and a sense of belonging
• Define and manage live, digital, and physical initiatives, along with the related support tools (e.g., video, Mentimeter, images, roll-up design)
• Adopt a partnership-based approach and working style in relationships with stakeholders such as sponsors, ambassadors, and contributors
• Analyze conversations, feedback, and KPIs to guide corrective actions

Who we are looking for

If you have the following characteristics, we are waiting for you:

• In-depth knowledge of digital workplaces and communities, as well as techniques and methods for user engagement and interaction
• Excellent writing skills, digital storytelling techniques, and journalistic and communication expertise
• Autonomy and creativity in using AI tools and software to identify trends and topics of interest and to create graphic and multimedia content
• Analytical skills to monitor metrics
• Basic project management skills
• English language proficiency adequate for drafting content for an international scope: upper intermediate

5-10 years of experience in the role is required

What we offer you

• Gross annual salary starting from 46.000€
• The Group provides a variable component of remuneration as regulated by the Remuneration Policies available on the Group website
• Complementary elements regulated by the National Collective Labor Agreement for the Credit Sector and second-level company agreements
• Professional development initiatives to support the growth of our people
• Extensive training offer through the Corporate Academy dedicated to the continuous development of professional, managerial, and soft skills at all levels
• Possibility to join flexible work arrangements and the 4x9 short week
• Modern and integrated corporate welfare system ( link)
• Health coverage and supplementary pension scheme starting from the date of hiring
• Advantages on the Group's banking products and services

Who we are

We are leaders in Italy and one of the main banking groups in Europe. Join us and be part of our success story! With over 20 million customers in Italy and abroad, we are a true engine of sustainable growth with a strong commitment to the environment and a tangible impact on society.

People are at the center; we take care of them by committing to creating an inclusive culture within the Group where everyone feels like a protagonist and valued.

Join our international reality. The future is not waited for, it is chosen!

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We guarantee an inclusive and equal opportunity environment. We will consider all applications regardless of race, religion, sexual orientation, gender identity, marital status, age, disability, or any other protected category in compliance with Legislative Decrees 198/2006, 215/03, and 216/03.

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