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Records Specialist

Inland Empire Utilities Agency

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Inland Empire Utilities Agency

Records Specialist

SALARY

$39.20 - $47.77 Hourly

$6,795.52 - $8,279.75 Monthly

$81,546.19 - $99,357.02 Annually

LOCATION

6075 Kimball Ave., Chino CA 91708, CA

JOB TYPE

Full-Time Regular

JOB NUMBER

019 26 27 20001166

Information Technology Department

OPENING DATE

09/10/2026

CLOSING DATE

9/24/2026 11:59 PM Pacific

SALARY

$39.20 - $47.77 Hourly

$6,795.52 - $8,279.75 Monthly

$81,546.19 - $99,357.02 Annually

LOCATION

6075 Kimball Ave., Chino CA 91708, CA

JOB TYPE

Full-Time Regular

JOB NUMBER

019 26 27 20001166

Information Technology Department

OPENING DATE

09/10/2026

CLOSING DATE

9/24/2026 11:59 PM Pacific

THE POSITION:

THE OPPORTUNITY:

Are you a detail-oriented records management professional who takes pride in accuracy, organization, and effective information management? The Inland Empire Utilities Agency (IEUA) is seeking a knowledgeable, dependable, and highly organized Records Specialist to join our team! This position supports the Agency’s records management and public records programs by coordinating, maintaining, researching, and retrieving records while helping ensure information is properly classified, retained, archived, and disposed of in accordance with applicable laws, regulations, and Agency policies.

The ideal candidate brings strong professional records management and public records experience, proficiency with Microsoft Office Suite, and experience working with electronic document or records management systems such as SharePoint, OpenText, Laserfiche, or FileNet. Experience coordinating or responding to California Public Records Act (CPRA) requests, applying records retention schedules, performing records research, managing confidential information and redactions, and coordinating archival or authorized destruction of records is highly desirable. Candidates with experience implementing records procedures, administering or training others on records management systems, or holding records management or information governance certifications are especially encouraged to apply.

EDUCATION, TRAINING AND EXPERIENCE:

Graduation from high school or GED equivalent, and at least three years of progressively responsible experience in records management or administrative support involving experience with a comprehensive records management program including micro graphics and computer technology, or related work; or an equivalent combination of education, training and experience. Experience in a public agency is preferred. A bachelor's degree in library and information science or information management may be substituted for experience.

LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS:

A valid California Class C driver's license and the ability to maintain insurability under the Agency's vehicle insurance program.

A Certified Records Manager (CRM) certification from the Institute of Certified Records Managers is highly desirable.

Skills and Abilities:

Perform professional administrative, public records, and records management work using Microsoft Office Suite and electronic document or records management systems.
Coordinate, track, research, and assist with responses to California Public Records Act (CPRA) requests, including reviewing and redacting confidential or exempt information.
Classify, index, retrieve, archive, retain, and dispose of electronic and physical records accurately and efficiently.
Apply established records retention schedules and coordinate the archival or authorized destruction of Agency records.
Conduct complex records searches and research to locate related documents and establish comprehensive historical records.
Ability to lead complex records management projects involving system or process enhancements across divisions.
Organize work, manage multiple priorities and deadlines, and work independently with a high degree of accuracy and attention to detail.
Safely lift, carry, move, and place boxes, files, and other materials weighing up to 30 pounds, with or without reasonable accommodation.

This position is Non-Exempt - eligible for overtime compensation.

To view the full job description, please click here.

About Us:

The Inland Empire Utilities Agency is a regional wastewater treatment agency and wholesale distributor of imported water to approximately 950,000 people across 242-square miles in western San Bernardino County. Under the leadership of a directly elected five-member Board of Directors, the Agency is committed to supporting the needs of its service area and safeguarding public health through significant investments in a diverse water supply portfolio, reliable municipal/industrial wastewater collection and treatment services, and other related utility services in a regionally planned and cost-effective manner.

As a member agency of the Metropolitan Water District of Southern California (Metropolitan), IEUA provides supplemental water supplies, primarily via the State Water Project (SWP) for distribution among nine retail agencies. IEUA also replenishes local groundwater supplies with captured stormwater and recycled water produced by IEUA that is later extracted by local water agencies for use as a drinking water supply.

At IEUA, we pride ourselves on fostering a culture that promotes growth, accountability, and collaboration. Our eight organizational attributes are the foundations of our success and guide us in our daily operations.

Safety- We are committed to maintaining a safe and healthy work environment for all employees.
Continuous Learning and Improvement- Our commitment to professional development ensures that our team members are always equipped with the latest knowledge and skills.
Efficiency- We strive to optimize our processes and resources to deliver the highest quality services in the most effective manner.
Collaboration- By leveraging diverse perspectives and expertise, we create innovative solutions and drive our mission forward.
Accountability- By owning our , following through on our commitments, and doing the right thing when no one is looking, we ensure that we meet our goals and uphold our standards of excellence.
Coaching for Performance- Our leaders are committed to providing guidance and support to help team members reach their full potential.
Respect- We value each individual’s contributions and treat everyone with dignity and consideration.
Employee Engagement- By fostering a sense of belonging and purpose, we ensure that our employees are motivated and invested in our mission.

Click the links to learn more about our Agency's Mission, Vision, and Values, including our Strategic Plan.

SELECTION PROCESS:

There is (1) vacancy in the Information Technology Department.

This recruitment is being conducted to fill (1) vacancy and will establish an eligibility list which may be used to fill future vacancies as they occur during the active status of the eligibility list.

FLSA: Non-Exempt

Probationary Period: 12 months

All employment applications will be reviewed for accuracy, completion, relevant experience, education, training and other job-related qualifications. Applicants with the strongest background relating to the of this position will be invited to participate in the testing process which may include one or more of the following: written test, oral interview, performance/practical examination. The successful candidate will be required to pass a background/reference check and pre-employment physical examination including a drug screen (for safety sensitive position) at no cost to the candidate. Please visit our website at www.ieua.org and select the Human Resources Department for additional information regarding the Agency, the hiring process and benefit information.

Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (909) 993-1645 or hrdept@ieua.org at least 72 hours in advance of the need for accommodation. The Inland Empire Utilities Agency does not sponsor employment visas at the time of hire or during the course of employment. All applicants and employees must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

THE PROVISIONS OF THIS ANNOUNCEMENT DO NOT CONSTITUTE A CONTRACT, EXPRESSED OR IMPLIED, AND ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.

"The Agency's success is obtained by creating a positive and diverse work environment which recognizes individual differences and experiences".

EmployerInland Empire Utilities Agency

Address

6075 Kimball Ave.

Chino, California, 91708

Phone 909-993-1600

Websitehttp://www.ieua.org

EmployerInland Empire Utilities AgencyPhone 909-993-1600 Websitehttp://www.ieua.orgAddress

6075 Kimball Ave.

Chino, California, 91708

Records Specialist Supplemental Questionnaire* QUESTION 1 I understand that I must thoroughly complete the Education (including high school information regardless of any additional higher education), Employment History (including contact information and reason for leaving), Certificates & Licenses, and Supplemental Questions sections of my application, as applicable. This includes a detailed description of all work experience for the last ten years, if applicable. I also understand that I may not submit resumes in lieu of filling out the application or answering the Supplemental Questions.

Yes

QUESTION 2 I have read the above statement and understand that failure to provide sufficient information may result in my application being rejected.

Yes

QUESTION 3 Do you possess a valid California Driver's License?

Yes

QUESTION 4 Check the type of driver's license you possess. Note: For out-of-state applicants, a valid driver's license is required and a valid California Class "C" driver's license must be obtained within ten (10) days of appointment (CA Vehicle Code 12505c).

Class C

Class B

Class A

Out of State

I have no driver's license, California or otherwise

QUESTION 5 Have you graduated from high school or obtained your GED equivalent?

Yes

QUESTION 6 Which option below best describes your highest level of education? (NOTE: You will be required to verify your education level if you continue in the selection process.)

Some high school

High school or G.E.D.

Some college

Associate's degree

Bachelor's degree

Master's degree

Doctorate degree

None

QUESTION 7 If you answered Bachelor's degree or higher for your education please enter your major here: (If you do not have an Bachelor's degree or higher, state "not applicable.")
QUESTION 8 Do you have at least three years of progressively responsible experience in records management or administrative support involving experience with a comprehensive records management program including micro graphics and computer technology, or related work?

Yes

QUESTION 9 Do you currently possess Certified Records Manager (CRM) or Information Governance Professional (IGP) credentials, or similar?

Yes

QUESTION 10 How many years of experience do you have coordinating, processing, tracking, or responding to requests under the California Public Records Act (CPRA)?

None

Training only, or less than one year full-time work experience

More than 1 year, but less than 3 years full-time work experience

More than 3 years, but less than 5 years full-time work experience

More than 5 years

QUESTION 11 Describe your experience in coordinating, processing, tracking, or responding to requests under the California Public Records Act (CPRA).

Include the employer's name, your position title, and the time period of the experience. Make sure your response specifically addresses the qualification above. An incomplete answer, including "please see resume" or similar language will remove you from further consideration. If you do not have experience, state "no experience."

QUESTION 12 How many years of professional office administrative experience do you have working with Microsoft Office Suite?

None

Training only, or less than one year full-time work experience

More than 1 year, but less than 3 years full-time work experience

More than 3 years, but less than 5 years full-time work experience

More than 5 years

More than 6 years, but less 10 years full-time work experience

Over 10 years full-time work experience

QUESTION 13 Describe in detail your experience performing professional office administrative task with Microsoft Office Suite.

QUESTION 14 What is your level of experience using an electronic document and/or records management system to classify, retain, retrieve, archive, or dispose of records?

None

User level – data entry and research

Administrator level – manage system settings, user permissions, and workflow

Trainer level – system implementation, creating operating procedures, policy alignment

QUESTION 15 Describe in detail your records management lifecycle experience. Include examples involving retention, retrieval, archiving, and disposition.

QUESTION 16 Do you have experience working with electronic records management systems (ERMS) such as SharePoint, Open Text, Laserfiche, FileNet, etc.

Yes

QUESTION 17 Please describe your experience working with electronic records management systems (ERMS) such as SharePoint, Open Text, Laserfiche, FileNet, etc.

QUESTION 18 Which statement best describes your experience applying records retention schedules and coordinating the archival or authorized destruction of records?

No experience

Assisted with records retention, archival, or destruction activities under direction

Independently applied established retention schedules and coordinated records disposition

Developed, updated, or implemented retention procedures or schedules

Led a citywide or agency wide records retention and disposition program

QUESTION 19 Please describe your experience applying records retention schedules and coordinating the archival or authorized destruction of records?

QUESTION 20 This position desires candidates with the ability to safely lift, carry, move, and/or place boxes, files, and other materials weighing up to 30 pounds, with or without reasonable accommodation. Are you able to meet this requirement?

Yes

QUESTION 21 I understand that communications to me regarding this recruitment will be communicated by email, and that I will need to monitor my inbox/spam/junk email folder regularly to ensure that I do not miss any relevant communication.

Yes

QUESTION 22 Individuals selected for the position will serve a 12 month original/technical probation period. Individuals serving an original probation period may be terminated at any time during the 12 month period. Are you able and willing to abide by these requirements?

Yes

QUESTION 23 I hereby understand and declare that the statements on this supplemental questionnaire are true and complete to the best of my knowledge. As applicable, I hereby authorize the Agency and/or designees to contact the references listed to verify the information I have supplied. I hereby release from liability all persons and organizations furnishing such information. I understand that the Agency reserves the right to validate information received on the supplemental questionnaire and that I will be subject to and/or termination if any statement in this supplemental questionnaire is found to be untrue or determined to be misleading.

Yes

Required Question

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