Job detail for Pharmaceutical Information Specialist, AI

Job Description

R412497

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Territory Objectives

• Achieve target performance, market share, and growth rates for designated products within the assigned territory, while effectively utilizing resources and controlling expenses.
• Develop and implement visit plans for medical institutions in accordance with company-mandated coverage and frequency requirements.
• Utilize appropriate promotional techniques and product materials to provide medical information and introduce products (including addressing inquiries) to medical institutions, ensuring they understand and accept product characteristics and benefits.
• Maintain a high standard of professional visits, continuously improve customer satisfaction, and build long-term, positive cooperative relationships.
• Explore existing market potential and continuously develop potential markets to ensure the growth of company product market share.
• Execute company market development strategies and plans, and complete new product listing plans.
• Organize specialized academic activities to promote products according to company promotional strategies.

Territory Management

• Establish objectives and plans for the territory through territory objective management to achieve expected performance, market share, and growth targets, and develop potential markets within the territory as much as possible.
• Establish, update, provide feedback on, and maintain detailed and accurate medical institution records, and use this data to formulate action plans, schedule visits, and effectively utilize time.
• Regularly analyze territory conditions to identify high-potential markets as priorities for development.
• Timely inform medical personnel or pharmacy staff at medical institutions regarding services, products, pricing, supply channels, and market development information.
• Track and understand medical institution inventory and procurement to ensure reasonable stock levels and prevent stockouts.
• Ensure monthly product consumption at medical institutions to prevent product expiration and returns.
• Coordinate with the Marketing and Commercial departments to maintain good business relationships with experts in hospitals to facilitate successful bidding and inclusion in medical insurance formularies.
• Understand competitive products and competitor activities, collect market intelligence, report to supervisors in a timely manner, and provide relevant feedback.
• Complete all reports accurately and on time.
• Use company expenses and resources effectively and reasonably.

Product Knowledge

• Master complete and continuously updated product knowledge to ensure promotional information remains consistent with the company's Marketing department.
• Through continuous learning, become familiar with product-related materials and apply them skillfully and flexibly.
• Fully study and utilize other materials provided by the Marketing department to facilitate product promotion.
• Read various medical journals, articles, and reports related to the products.
• Understand knowledge related to competitors' similar products.

Professional Conduct

• Ensure strict compliance with company SOPs and financial policies during product promotion and daily work, ensuring behavior aligns with company ethical standards and principles.
• Maintain a professional image, with attire meeting professional standards and conduct adhering to company requirements.
• Demonstrate dedication and active commitment to the role.

Teamwork

• Actively participate in team activities.
• Share and exchange information with colleagues, support one another, and foster individual and team development.
• Complete ad-hoc tasks assigned by supervisors.

Requirements:

Education:

• Bachelor's degree; Medicine, Pharmacy, or related majors preferred.

Work Experience:

• 2-3 years of experience as a hospital medical representative; experience in multinational pharmaceutical companies is preferred.

Skills:

• Job Skills: Product and market knowledge; product promotion techniques and processes; territory management; business acumen; coaching others.
• Behavioral Competencies: Customer-centric; listening; problem-solving; integrity and reliability; action-oriented.
• Advanced Behavioral Competencies: Self-awareness; presentation skills; time management.

Required Skills:

Account Management, Customer Needs Assessments, Customer Relationship Management (CRM), Health Economics, Interpersonal Relationships, Lead Generation, Market Analysis, Product Knowledge, Sales Forecasting, Sales Metrics, Sales Reporting

Preferred Skills:

Communication, Leveraging Resources, Teamwork

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

12/30/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.