Job detail for Design Coordinator

Company Description

Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.

Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune's Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity employer and an affirmative action employer.

Job Description

We are looking for someone to act as a Design Coordinator in the Experian Consumer Services (ECS) unit, leading Product Designers and working closely with the squads and products under your responsibility.

This position will play a fundamental role in the connection between Design, Product, Technology, and Business, ensuring that consumer needs are considered throughout product development and that the delivered solutions have quality, consistency, and are aligned with the company's strategies.

Key

• Lead, mentor, and develop Product Designers, promoting technical evolution, autonomy, and professional development;

• Work closely with squads and Product and Technology leadership, contributing to the direction and evolution of products;

• Ensure the quality of Design deliverables, monitoring solutions from the identification and understanding of problems to their implementation;

• Guide the team in the application of the most appropriate Design practices, methods, and processes for each context;

• Promote a consumer-centric approach, using data, research, and insights to support product decisions;

• Ensure consistency and quality of experiences, promoting the use and evolution of standards and Design Systems;

• Facilitate alignments, critiques, and Design discussions, contributing to raising the quality of the solutions developed by the team;

• Work in partnership with other Design leaders, sharing practices, insights, and ensuring consistency across products and journeys;

• Support the planning and prioritization of Design initiatives within the products under your responsibility;

• Monitor performance, development, and career progression of team members.

Qualifications

• Solid experience in Product Design and leading Design teams, with experience in managing and developing Product Designers in digital product and service environments.
• Mastery of the main Design disciplines and practices, with a repertoire in Product Design, UX Design, UI Design, Interaction Design, User Research, Design Systems, and Service Design, being able to guide the team and critically evaluate the quality of solutions.
• Leadership and people development skills, including performance management, feedback, technical development, career progression, and building collaborative, high-performance teams.
• Product, consumer, and business vision, with the ability to understand problems and opportunities, connect user needs to product goals, and contribute to prioritization and decision-making.
• Ability to collaborate and influence in environments, working closely with Product, Technology, Data, Business, and other stakeholders to build solutions and directions jointly.

Additional Information

Serasa Experian is much more than you imagine. With the purpose of creating a better tomorrow, expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, every knowledge and diversity complements each other and you can work on what you love most; we are committed to building an inclusive culture and an environment in which people can balance their careers with their personal commitments and interests, valuing well-being.

We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talent.

Experian Careers - Creating a better tomorrow together

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here